Business Details
47 Years
experience
Emergency
services
Trusted HVAC & Appliance Repair Services in Western New York
Sentry South Heating & Cooling Heating & Cooling has been a trusted provider of HVAC and appliance services since 1979. Founded by Don and Liz James and later led by Jim and Kay James, our family-owned business combines decades of expertise with a commitment to customer satisfaction. We specialize in heating, cooling, and major appliance repair, offering 24/7 emergency services during critical seasons. Our team of licensed technicians serves Western New York with factory-authorized service for brands like Bosch and Samsung.We prioritize transparent communication, annual maintenance programs, and affordable solutions to ensure optimal indoor comfort for residential and commercial clients. Our reputation for reliability is built on generations of hands-on experience and a dedication to resolving urgent heating failures with loaner equipment and expedited repairs.
Services
HVAC Installation
Appliance Repair
Air Duct Cleaning
Water Heater Repair
Emergency HVAC Service
Furnace Maintenance
Boiler Repair
Central Air Conditioning
Space Heater Installation
Dryer Repair
Details
- Year established: 1979
Highlights and features
- Family-owned since 1979 with multi-generational HVAC expertise
- 24/7 emergency service during heating season (Nov-Apr)
- Factory-authorized repairs for major appliance brands
- Licensed technicians with decades of local experience
- Loaner heaters provided during urgent furnace repairs
What people say
Super knowledgeable experts
Loaner heaters provided
Fair pricing
Emergency response
Factory-authorized repairs
Services
HVAC Installation
We specialize in furnace, boiler, and central air conditioning installations with free in-home estimates. Our technicians ensure proper system sizing and energy-efficient setups for residential and commercial properties. With decades of experience, we provide reliable installations that maximize comfort and longevity.
Appliance Repair
Our factory-authorized technicians repair major appliances including refrigerators, washers, dryers, and ovens. We service brands like Bosch, Samsung, and Sub Zero with same-day diagnostics and affordable quotes. Emergency repairs prioritize restoring functionality quickly.
Air Duct Cleaning
Professional air duct cleaning improves indoor air quality and system efficiency. Our team uses advanced equipment to remove debris and contaminants from residential and commercial HVAC systems, ensuring safer and cleaner air circulation.
Emergency HVAC Service
We offer 24/7 emergency heating repairs November through April. Our fully equipped service trucks address urgent failures with loaner heaters available during critical repairs. Rapid response times minimize discomfort during extreme weather conditions.
Water Heater Repair
We diagnose and repair tank and tankless water heaters with same-day service options. Our technicians provide cost-effective solutions for heating element replacements, thermostat issues, and leak repairs to restore hot water access efficiently.
People
Jim James
Owner/Operator
Licensed heating contractor since 1998 with lifelong HVAC industry experience. Leads team operations and customer service initiatives.
Blake
HVAC Installation Specialist
Experienced technician focused on precise heating and cooling system installations for residential and commercial clients.
Victor
HVAC Installation Specialist
Skilled installer with expertise in optimizing HVAC system performance during new installations and replacements.
Steve
Major Appliance Service Tech
Specializes in repairing high-end appliances including Sub Zero refrigerators and Samsung models with diagnostic precision.
Questions
What HVAC services do you offer?
We provide furnace and boiler installation, air conditioning services, duct cleaning, water heater repairs, and annual maintenance programs.
Do you offer emergency service?
Yes, we provide 24/7 emergency HVAC repairs from November 1st to April 15th each year.
What areas do you serve?
We serve Buffalo, Cheektowaga, Amherst, Lancaster, and surrounding Western New York suburbs.
Do you repair major appliances?
Yes, we repair refrigerators, washers, dryers, ovens, and other major appliances including Sub Zero and Samsung models.
How can I schedule service?
Call (716) 824-5972 anytime or visit our website to book an appointment with our team.
What sets you apart from competitors?
Multi-generational family ownership, factory-authorized service, and emergency loaner equipment availability distinguish our service approach.
