At Bobtail Express, we are proud to be one of the top transportation companies in the Greater Houston Area. With over 35 years of experience, we have built a reputation for providing comprehensive services and reliable delivery solutions to our customers. Our mission is to deliver your freight as professionally, safely, and timely as possible, while ensuring that our drivers come home every night.
Our Services
We offer a wide range of services to meet the needs of our customers, including hotshot delivery and same-day freight shipping. Our fleet of approximately 30 trucks and 60 trailers provides us with the capacity to support your delivery needs, from full truckloads (FTLs) and less than truckloads (LTLs) to drop trailers. Our services are tailored to meet the specific needs of our customers, and we are committed to providing excellent and professional shipment delivery.
Our Fleet
Our fleet of trucks and trailers is fully equipped with GPS tracking, ensuring that your freight is delivered on time, every time. We have a variety of trailers available, including 53' dry vans, 48' flatbeds, step deck trailers, hot shot trucks, and more. Our trucks are also equipped with specialized equipment, such as pallet jacks, dollies, liftgates, and rail gates, to make loading and unloading your freight easy and efficient.
Why Choose Us?
At Bobtail Express, we are committed to providing our customers with exceptional service and customized solutions to meet their unique needs. We understand that every customer is different, and we take the time to understand their specific requirements and tailor our services to meet their needs. We are dedicated to providing dependable, personalized delivery and logistics services that advance our customers' businesses to the next level.
Join Our Team!
We are always seeking customer service-oriented drivers to join our team as company drivers or owner operators. If you have a valid Class A or Class B commercial drivers license, or CDL, and are looking for a company that values its employees, we would love to hear from you. Learn more about our current employment opportunities and how you can join the Bobtail Express team.
Unsatisfied Customers
The majority of reviewers have expressed extreme dissatisfaction with Bobtail Express, with most giving the company 1-star ratings. Many reviewers have reported rude and unprofessional customer service, including being hung up on or having their calls ignored. Some have mentioned that the company's equipment is unreliable and constantly breaks down, leading to delays and missed inspections.
Poor Performance
Reviewers have also criticized the company's performance, stating that they are often late or do not show up at all. Some have reported having to wait for extended periods of time for their shipments or having to fight for their payments.
Contrasting Reviews
However, a few reviewers have had positive experiences with the company. One reviewer, Faye Bradford, has praised the company's customer service, saying that the owner and dispatchers go above and beyond to help. Another reviewer, Ramon Sanchez, has stated that the company paid him promptly and was helpful in resolving issues with his pay.
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