Trust us to get your appliances running smoothly again!
At Federal Way Appliance Repair, we take pride in being a family-owned and operated business, dedicated to providing top-notch appliance repair services to the residents of Federal Way and surrounding areas in King County, Washington. Our mission is to provide prompt attention and exceptional customer care, ensuring that our customers receive the best possible service.
Our Services
We understand the frustration that comes with a broken appliance, which is why we offer same-day service to get your appliances up and running quickly. Our experienced and certified technicians are equipped to handle a wide range of appliance repairs, including refrigerator, dishwasher, washer, and dryer repairs, as well as stove and oven repairs. We repair all major brands, including Whirlpool, Maytag, LG, Kenmore, GE, Samsung, KitchenAid, Bosch, Sears, Wolf, Sub-Zero, Frigidaire, and more.
With our extensive inventory of manufacturer parts, we can complete most repairs on the first visit, ensuring minimal downtime and inconvenience to your daily routine. Our warranty on parts and labor is 12 months, providing you with peace of mind and assurance that the job will be done right.
Our Commitment
At Federal Way Appliance Repair, we are committed to providing exceptional customer service, ensuring that our customers receive prompt attention, and that our technicians are knowledgeable, friendly, and respectful. We continuously educate our technicians to stay up-to-date with the latest technologies and models, ensuring that they can handle any appliance repair issue that arises.
Our Customers
We are proud to serve the residents of Federal Way and surrounding areas, including Edgewood, Lakeland, North Lakeland, South Lakeland, Fife Heights, and Dash Point. Our customers appreciate our prompt attention, same-day service, and commitment to providing the best possible experience.
Summary of Reviews
Positive Experiences
- Fast and efficient repair services
- Knowledgeable and professional technicians
- Reasonable prices
- Good communication and follow-up
Negative Experiences
- Poor customer service and communication
- Unreliable and unprofessional technicians
- Overcharging and misleading pricing
- Lack of follow-up and resolution
Common Issues
- Difficulty in getting a technician to show up on time or at all
- Misdiagnosis or incomplete repairs
- Poor communication and lack of follow-up
- Unreasonable pricing and charging
Technician Issues
- Unprofessional behavior and attitude
- Lack of knowledge and expertise
- Failure to follow up or resolve issues
Communication Issues
- Poor communication and lack of follow-up
- Unhelpful and unresponsive customer service
- Misleading information and pricing
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