Recovering from an injury or illness? At Prestonwood Rehab, we're dedicated to helping you regain your strength, mobility, and confidence. Our skilled team provides personalized rehabilitation services in a welcoming and supportive environment.
Who We Are
Prestonwood Rehab is a leading healthcare facility in Plano, Texas, offering comprehensive skilled nursing and rehabilitation services. Our compassionate team of professionals work together to provide holistic care that addresses your physical, emotional, and social needs.
Our Services
We offer a wide range of services to help you achieve your recovery goals, including:
Physical Therapy
- Restore mobility and strength after injury or surgery.
- Improve balance and coordination.
- Prevent post-surgical complications.
- Enhance your overall functional abilities.
Occupational Therapy
- Learn strategies for performing daily activities and tasks with greater efficiency and safety.
- Improve hand function and dexterity.
- Develop strategies for managing pain and preventing future injuries.
Speech Therapy
- Restore communication and swallowing abilities after stroke or other neurological disorders.
- Improve cognitive skills and memory.
- Manage pain and anxiety.
Skilled Nursing Care
- Compassionate and individualized care from experienced nurses.
- Medication management.
- Wound care and infection prevention.
- Patient and family education.
Our Commitment
At Prestonwood Rehab, we believe in:
- Individualized care: We tailor our treatment plans to meet your unique needs and goals.
- Patient-centered care: We involve you in every step of the process and encourage active participation in your recovery.
- Compassion and empathy: Our team understands the physical and emotional challenges of recovery and provides support and encouragement.
- Positive outcomes: We are committed to helping you achieve the best possible recovery and return home as soon as possible.
Experience the Prestonwood Rehab Difference
Unlike other facilities, we provide a caring and comfortable environment that feels more like a hotel than a hospital. Our spacious rooms, high ceilings, and abundance of natural light create a calming and peaceful atmosphere to facilitate your recovery.
Our compassionate team, personalized approach, and state-of-the-art facilities make Prestonwood Rehab the perfect place to begin your journey towards recovery and regaining your independence.Poor Experience and Management Issues
Several reviews highlight the poor experience and management issues at Prestonwood Rehabilitation Services. Multiple reviewers express frustration with the lack of communication from staff and management, citing examples such as not receiving truthful answers, being spoken to in a curt manner, and being given short notice when discharging patients. The atmosphere inside the facility is described as depressing and old-fashioned.
Safety Concerns and Neglect
Reviews also raise concerns about the safety and care of patients. One reviewer reports that their relative developed bed sores while at the facility, and another mentions that their parent was not receiving proper care, including not taking medication and not drinking water. Another reviewer mentions that their loved one was in danger and declining rapidly during their stay.
Positive Comments
Despite the numerous negative reviews, a few reviewers did have positive experiences. One reviewer praises the care and concern of the staff, and another mentions that the therapy and nursing staff were wonderful. A third reviewer praises the facility's cleanliness and describes it as beautiful.
Negative Comments
The majority of reviewers, however, had negative experiences and express dissatisfaction with the facility. Common complaints include poor communication, lack of individualized attention, and a general sense of chaos and disorganization.
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