Scale Your Revenue with a Proven Process
At Flood Doctor, we understand the devastating effects of water damage on your home or business. Our team of skilled and certified technicians is dedicated to providing top-notch water damage restoration services to help you recover from unexpected disasters. With over 20 years of experience in the property restoration industry, we have established ourselves as a trusted and reliable partner for homeowners and businesses in Northern Virginia, Maryland, and the greater Washington D.C. metro area.
Our Mission, Vision, and Values
Our mission is to provide exceptional customer service, while maintaining the highest standards of quality and integrity in the restoration industry. We strive to be the industry leader in water damage restoration, environmental services, water damage cleanup, water extraction, and structural drying. Our vision is to continue providing innovative solutions and exceptional service to our customers, ensuring their satisfaction and loyalty. Our core values include honesty, integrity, and a commitment to excellence in everything we do.
Our Services
We offer a comprehensive range of services to help you recover from water damage, including:
- Residential Restoration Services: Fire, Water Damage Cleanup, Water Damage Home Repair, Mold Remediation, Water Damage Mitigation, Water Damage Restoration, Water Extraction, and Toxic Water Damage Services
- Commercial Restoration Services: Water Damage Restoration, Structural Drying, Thermal Imaging, Dehumidification, and Water Damage Restoration
- Flood Damage Cleanup and Repair
Our skilled technicians are equipped with state-of-the-art technology and are trained to handle any water damage restoration project, regardless of its size. We work closely with you and your insurance provider to ensure a smooth and seamless restoration process.
Why Choose Us?
We pride ourselves on our rapid response times, quick action, and dedicated project managers who will guide you through the entire restoration process. Our team is local, with extensive knowledge of the Virginia soil and water tables, ensuring that we provide tailored solutions to meet your unique needs. With thousands of satisfied customers in Northern Virginia, Maryland, and Washington D.C., you can trust us to provide exceptional service and unparalleled customer satisfaction.
Awards and Associations
We are proud to have received numerous awards and recognition for our exceptional service, including the Angie's List Super Service Provider Award, Crawford Contractor Connection Award, Best of Houzz Award, Disaster Kleenup International Diamond Claims Award, Best of HomeAdvisor Award, and Northern Virginia Chamber of Commerce Outstanding Corporate Citizenship Award.
Overall Experience
The overall experience with Flood Doctor, a water damage restoration company, has been overwhelmingly positive. Customers have praised the company's prompt response, professionalism, and expertise in handling water damage, mold, and storm damage restoration.
Prompt Response and Professionalism
Many customers have commended Flood Doctor's prompt response to their service requests, with some even receiving same-day service. The company's technicians and project managers have been described as professional, courteous, and efficient in their work.
Expertise and Guidance
Flood Doctor's team has been praised for their expertise in assessing damage, providing guidance on the restoration process, and offering helpful advice on how to navigate the insurance claim process. Their staff has been described as knowledgeable, responsive, and willing to answer questions and address concerns.
Quality of Work
The quality of Flood Doctor's work has been consistently praised by customers, with many noting that their properties were restored to their original condition or even improved. The company's attention to detail, thoroughness, and commitment to excellence have been highlighted as standout features.
Insurance Claims and Communication
Flood Doctor has been commended for their ability to work with insurance companies, helping customers navigate the claims process and ensuring that they receive the necessary support.
Negatives
While the majority of reviews are positive, there are two negative reviews. One customer had a bad experience with the company, citing aggressive sales tactics and misinformation about their services. Another customer was unhappy with the cost of the services and felt misled about the scope of work.
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