Business Details
Expert Hair Care & Styling at Tru Salon in St. James, NY
Tru Salon is a family-owned and operated hair care studio dedicated to delivering exceptional service through skilled artistry and continuous education. Founded by Master Haircutter Brian, our salon combines decades of expertise with cutting-edge techniques learned through prestigious programs like Bumble University and Sassoon. Our team of specialists focuses on personalized consultations, customized treatments, and comprehensive training to ensure both client satisfaction and professional growth.We maintain rigorous standards for staff qualifications, utilizing a tiered level system that emphasizes mastery in specific hair disciplines. Our exclusive product line, Tru The Product, reflects our commitment to quality haircare solutions. With a welcoming atmosphere and attention to individual needs, we strive to transform hair goals into reality while maintaining transparency in pricing and service expectations.
Services
Hair Cutting
Hair Coloring
Styling Services
Hair Extensions
Scalp Treatments
Highlights and features
- We offer 25+ years of combined experience in professional hair care
- Our staff undergoes continuous training through industry-leading programs
- We maintain a tiered specialist system ensuring service excellence
- We provide personalized consultations for customized hair solutions
- We created our exclusive line of high-end haircare products
What people say
Fantastic service
Local family-run business
Ideal hair experience
Expert staff
Creative team
Services
Hair Cutting
Our tiered haircut service includes consultations with specialists at different experience levels. Prices vary based on time required, hair length, and density. Master stylists provide advanced techniques while junior stylists offer more affordable options. All appointments include personalized recommendations for maintaining your new style.
Hair Coloring
We offer comprehensive coloring options including single process, highlights, balayage, and color correction. Our specialists use premium products to achieve vibrant results while maintaining hair health. Prices reflect the complexity of techniques and time required for each customized service.
Keratin Treatment
This formaldehyde-free keratin treatment smooths frizzy hair using nourishing formulas. The process includes vitamins and proteins that strengthen hair while creating long-lasting sleek styles. Requires 50% deposit and signed agreement due to specialized product requirements and appointment time.
Styling Services
Custom styling includes blowouts, updos, and special occasion styles using professional techniques. Our stylists offer add-on services like flat ironing or curling for complete looks. Prices vary based on complexity and time needed to achieve desired results.
Scalp Treatments
Our advanced scalp analysis uses infrared technology to diagnose hair health. Specialists create personalized treatment plans combined with home care regimens. This service addresses specific hair concerns through targeted professional treatments and follow-up maintenance.
People
Brian
Owner and Master Haircutter
With over 25 years in the industry, Brian leads Tru Salon as a Master Haircutter. He trained at Bumble University and Sassoon, developing expertise in haircutting techniques and product development. He continues to educate both staff and clients.
Cheryl
Owner
As co-owner, Cheryl contributes to Tru Salon's operations and client experience. She supports the team's commitment to quality haircare services while maintaining the salon's welcoming atmosphere for all clients.
Chris
Master Haircutter
Chris specializes in advanced haircutting techniques at Tru Salon. With extensive training and experience, he provides expert services while mentoring junior stylists in the salon's tiered education system.
Maranda
Haircolor Specialist
Maranda focuses on haircolor services with expertise in various coloring techniques. She works closely with clients to achieve desired shades while maintaining hair health through professional application methods.
Roxana
Hair and Scalp Specialist
Roxana provides specialized scalp treatments using advanced diagnostic technology. She develops personalized haircare solutions based on scientific analysis of each client's unique hair structure and needs.
Questions
What happens if I need to cancel last minute?
We require 24-hour notice for cancellations. Same-day cancellations may incur full service charges.
Do you give refunds for completed services?
We don't offer refunds but provide complimentary fixes within 7 days of service completion.
What payment methods do you accept?
We accept cash and Venmo payments, including for gratuity which we cannot add to credit card transactions.
Do you require deposits for appointments?
Certain multi-hour services require 50% non-refundable deposits to secure appointments.
Can I change my appointment time?
Changes require 24-hour notice. Late arrivals over 30 minutes may result in appointment cancellation.
What products do you use?
We use our exclusive Tru The Product line, developed through our team's professional expertise and experience.