Where Family Treatment Meets Exceptional Workmanship
At Brown Street Autocraft, we're a family-owned and operated collision auto body shop that's been serving the Akron community since 1959. With years of experience and a deep understanding of the importance of quality repairs, we're dedicated to getting your vehicle back to pre-accident condition as quickly and efficiently as possible.
Our Services
As a complete collision repair shop, we offer a wide range of services to get your vehicle back on the road. From minor dents and dings to major collision repairs, we'll work with you to identify the extent of the damage and develop a custom repair plan that meets your needs and budget. Whether you're dealing with a fender, window, windshield, wheel well, or frame damage, our expert technicians will work their magic to get your vehicle looking and running like new.
What Sets Us Apart
At Brown Street Autocraft, we're committed to honesty, transparency, and exceptional customer service. We understand that dealing with insurance companies can be frustrating, which is why we'll work closely with you to navigate the process and ensure that your insurance claim is handled efficiently and effectively. We'll also provide you with a transparent estimate and keep you updated throughout the repair process.
Meet the Team
Our team is comprised of experienced technicians who are dedicated to providing top-notch service and quality repairs. Whether you're dealing with a repair estimator, a body technician, or a painter, our team members are passionate about their work and committed to delivering exceptional results.
Our History
As a family-owned and operated business, we've been serving the Akron community for over 60 years. We've built a reputation for quality repairs, excellent service, and a commitment to customer satisfaction that sets us apart from the competition.
What Our Customers Say
Don't just take our word for it - our customers are the best testament to our quality of work and exceptional customer service. Here's what some of our satisfied customers have to say:
- "I can't say enough about this business. Everyone here treats you like family. I've had a few of my cars worked on and they look brand new when they are done. Their work is impeccable and their service is even better."
- "I have had a few cars repaired by Bob over the years and have consistently been satisfied. He does excellent work at an affordable price. Bob is a very upstanding businessman. He is honest, trustworthy, and takes great pride in his work."
- "From the moment I started talking to Bob I felt I could trust him. He and his team were always super nice and up-front about what I needed done and what they did. My car came back looking great! I have no complaints. Highly recommend this shop."
Contact Us
For more information about our services or to schedule an appointment, please feel free to call us at 330-724-6953 or visit our location at 953 Brown Street, Akron, OH 44311.
Exceptional Auto Body Repair Experience
Quality of Work
The reviewers praised the shop's high-quality work, with many stating that their vehicles looked brand new after the repairs. The shop's attention to detail and ability to match paint colors perfectly were particularly impressive.
Honesty and Integrity
Several reviewers appreciated the shop's honesty and transparency, especially when it came to pricing. The owner, Bob, was commended for adjusting prices downward if the work took less time than expected, and for keeping customers informed throughout the process.
Excellent Customer Service
The shop's customer service was consistently praised, with reviewers describing the staff as friendly, respectful, patient, and easy to work with. The owner, Bob, was particularly mentioned for his kind and caring attitude.
Communication and Trust
Reviewers appreciated the shop's open and honest communication, which helped build trust and confidence in the repair process. The shop's ability to explain the work needed and provide updates throughout the process was seen as a major strength.
Additional Perks
Some reviewers appreciated the shop's additional services, such as cleaning the interior of the vehicle, and the presence of a friendly shop cat, Turtle.
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