Business Details
18 Years
experience
Trusted Case Management & Fingerprinting Services in Hagerstown
Founded in 2008, Optimal Health Care has evolved from a home healthcare provider into a comprehensive human services organization serving Maryland communities. Our mission centers on empowering individuals with developmental disabilities through personalized case management and community-focused initiatives. With over 15 years of experience, we combine deep industry expertise with a client-directed approach to service planning, ensuring participants maintain full control over their support systems.As a trusted partner in Western Maryland and the Eastern Shore, we offer specialized DDA coordination services, fingerprinting solutions, and free resource connections while maintaining rigorous professional standards. Our commitment to innovation is demonstrated through apprenticeship programs for case management professionals and strategic partnerships with educational institutions. We prioritize compassionate care, community engagement, and continuous improvement in all our operations.
Services
Case Management
Fingerprinting Services
DDA Coordination
Community Partnerships
Apprenticeship Programs
Details
- Year established: 2008
Highlights and features
- We have over 15 years of experience in human services and healthcare
- Our client-directed approach empowers individuals to control their support services
- We maintain partnerships with 501c3 programs across Maryland
- We offer a unique apprenticeship program for case management professionals
- We provide free information and resource services to communities
Services
Case Management
Our case management services empower individuals with developmental disabilities to create personalized support plans. We facilitate connections with community resources, coordinate healthcare services, and provide ongoing guidance for participants and families. Our approach emphasizes client autonomy in decision-making processes.
Fingerprinting Services
We provide professional fingerprinting services for individuals, businesses, and special events across Western Maryland. Our trained technicians ensure accurate results for background checks, licensing requirements, and official documentation needs while maintaining strict privacy standards.
People
Karla Robeson
Vice President / Chief Community Partnerships Officer
With extensive community engagement experience, Karla leads our partnership initiatives connecting clients with essential resources while fostering relationships with local organizations to enhance service delivery.
Dyllis Minang
Sr. Vice President / Chief Population Health Officer
Dr. Minang brings over 20 years of healthcare leadership experience, focusing on population health strategies that improve outcomes for individuals with developmental disabilities through holistic care approaches.
Jacob Minang
President / Chief Executive Officer
As founder and CEO, Dr. Minang oversees organizational strategy and growth while maintaining our commitment to compassionate care and community empowerment since establishing the company in 2008.
Questions
What case management services do you offer?
We provide DDA coordination services helping individuals with developmental disabilities create personalized support plans and connect with community resources across Maryland.
Do you offer fingerprinting services for businesses?
Yes, we provide professional fingerprinting services for businesses and organizations requiring background checks or official identification documentation.
What areas do you serve?
We operate throughout all 23 Maryland counties, with primary service areas in Western Maryland and the Eastern Shore regions.
