Experience the beauty of tile and stone with us
Ruben Sorhegui Tile is a family-owned and operated business dedicated to providing unparalleled tile and stone solutions to residential and commercial clients. Located in Naples, Florida, we specialize in offering a meticulously curated selection of premium tiles and natural stones from around the world.
Expertise and Experience
Our team comprises experienced professionals with deep knowledge and passion for tile. We are committed to understanding the unique needs and aspirations of each client, providing personalized guidance and offering innovative design solutions. Our commitment to personalized service and attention to detail has earned us the trust and loyalty of countless satisfied clients.
Wide Selection and Variety
Step into our expansive showroom and be captivated by our unparalleled selection of tiles and natural stones. From classic marble and porcelain to modern glass and porcelain, our diverse range caters to every taste, budget, and design style. We also offer a wide array of mosaic, waterjet, and wood tile options to create unique and stunning effects.
Personalized Service and Attention
At Ruben Sorhegui Tile, we prioritize exceptional customer service. Our friendly and knowledgeable staff take the time to understand your vision, provide expert advice, and ensure you find the perfect materials for your project. We believe in open communication and collaboration, working alongside you every step of the way.
Commitment to Quality and Innovation
We source our materials from reputable manufacturers globally, ensuring the highest quality and craftsmanship. Our showroom is consistently updated with the latest and greatest tile and stone trends, guaranteeing access to innovative and stylish materials.
Innovative Showroom and Exceptional Customer Service
RST, a premier company for high-end materials, has been praised by multiple reviewers for its incredible showroom and outstanding customer service. The showroom, which offers a wide selection of tile and stone products from around the world, is described as a "wonderland" (Karen Hickson) and "beautiful" (Hanae Regnard). Reviewers have praised the knowledgeable and friendly staff, who provide expert advice and go above and beyond to ensure customer satisfaction.
Professional and Attentive Staff
Sales associates have been commended for their professionalism, knowledge, and attentiveness. Reviewers have mentioned specific staff members, such as Robert, Samantha, Antonio, Tony, and Hebert, who have provided exceptional service. The staff's ability to understand customers' design needs and offer solutions has been particularly praised.
Some Reviewers Experience Poor Service
Unfortunately, not all reviewers have had positive experiences. Ezio Fabrizi and Tom Bucholz have shared disappointing stories about poor customer service. Fabrizi recounts a disastrous interaction with the shipping manager, who was condescending and rude. Bucholz mentions that his order was messed up, and he was forced to pay extra for delivery.
Conclusion
Based on the overwhelmingly positive feedback, it appears that RST's innovative showroom and exceptional customer service set it apart from other companies. While some reviewers have experienced poor service, the majority have had fantastic experiences.
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