Dedicated to Your Health and Wellness
At Ivy Creek Healthcare, our mission is to provide exceptional healthcare services and foster lasting partnerships with our patients. With a diverse network of hospitals, urgent cares, and primary care practices, we strive to bring quality healthcare closer to the communities we serve.
Specialized Care Across Many Specialties
We offer a comprehensive range of services to meet diverse healthcare needs, including:
Emergency and Urgent Care
- Experienced providers manage urgent medical situations in our dedicated urgent care centers, offering compassionate and effective care for common illnesses and injuries.
Primary Care
- Find comprehensive healthcare for the whole family with our dedicated team of family medicine and pediatric providers.
- Receive personalized care from professionals who prioritize your health and well-being.
Specialized Services
- Our specialists offer advanced services in various fields, including:
- Radiology and Laboratory Services
- Palliative Care
- Surgery Department
- Vein Clinic
- Sleep Disorder Center
- Detox Programs
Compassionate and Professional Care
Our team of highly skilled healthcare professionals is dedicated to providing compassionate and personalized care to every patient. We go above and beyond to ensure your comfort, answer your questions, and address your concerns with understanding and respect.
Community-Focused Healthcare
We believe in accessible and equitable healthcare for all. Our hospitals and clinics are conveniently located throughout the region, making quality care easily accessible to you and your family.
More than just medical care, we build relationships with our patients, providing support and guidance every step of the way.Poor Customer Service and Unprofessional Behavior
The reviews highlight several instances of poor customer service and unprofessional behavior by Ivy Creek staff. One reviewer, Karla Beal, had a terrible experience with the billing department, citing a rude and unprofessional representative, Tamira, who told her to watch her tone. Natasha Beard also had a frustrating experience with the billing department, which refused to waive a portion of the bill for her son despite her repeated requests.
Lack of Communication and Responsiveness
Multiple reviewers expressed frustration with the lack of communication and responsiveness from Ivy Creek staff. Natasha Beard spent hours trying to resolve a billing issue, but no one returned her calls or responded to her messages. John Benson had a similar experience, with the billing office providing different excuses for why his insurance wasn't being billed correctly.
Negative Experiences with Medical Care
Several reviewers had negative experiences with the medical care provided by Ivy Creek. Wayne Cordelle described a hostile and abusive nurse practitioner, while Amy Reese had a traumatic experience with a medical assistant who doubted the validity of her mental health condition. Midcourceplaysgames's girlfriend had a poor experience with Ivy Creek, with no follow-up calls after her X-ray and ignored calls to the doctor's office.
Positive Experiences
On the other hand, some reviewers had positive experiences with Ivy Creek. C. Hinson praised the agency's caring and loving staff, who provided exceptional care during a difficult time. Luvorn Lucas had a pleasant experience during his hospital stay, and Rx CPhT Chick Certified enjoyed working at the facility. Carol Wright appreciated the friendly and attentive staff at Ivy Creek.

Be the first to review Ivy Creek Medical Equipment.
Write a Review