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On Q Properties On Q Properties
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9 Years
experience
Emergency
services
Your Trusted Property Management Partner in Jonesboro
On Q Properties brings decades of expertise to property management, ensuring reliability and excellence for property owners and tenants. As a family-owned firm with over 30 years of experience, we specialize in personalized services for single-family homes, apartments, condos, office spaces, and retail properties. Our third-party fee management maximizes returns for owners while tenants enjoy stress-free rentals through our streamlined processes.

With meticulous record-keeping and a dedicated team, we handle every detail from marketing and tenant screening to maintenance and accounting. Our mission is to create thriving communities by combining industry expertise with a commitment to client satisfaction.
Services
Property Management Tenant Screening Rent Collection Maintenance Services Accounting Eviction Handling Marketing Lease Management Pest Control Coordination Owner Portal Access
Details
  • Year established: 2017
Highlights and features
  • We offer 30+ years of property management expertise with personalized service.
  • Our third-party fee management maximizes returns for property owners.
  • 24/7 assistance ensures prompt resolution of tenant and owner concerns.
  • Thorough tenant screening protects property value and owner interests.
  • Meticulous accounting and record-keeping provide complete financial transparency.
What people say
Best property management agency Quick response times Stress-free rental experience 24/7 availability Professional and efficient
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Services
Property Management
On Q Properties provides comprehensive property management for residential and commercial properties. Our services include marketing, tenant screening, rent collection, maintenance, and accounting. With 30+ years of experience, we ensure property owners maximize returns while tenants enjoy well-maintained spaces. Third-party fee management and meticulous record-keeping guarantee transparency and efficiency.
Tenant Screening
Our thorough tenant screening process includes credit checks, criminal background reports, and eviction history verification through TransUnion. This ensures reliable tenants for property owners while maintaining fair housing practices. Detailed evaluations help prevent future disputes and protect property investments through responsible tenant placement.
Rent Collection
We handle seamless rent collection with automated payments through our Tenant Portal. Rent is due on the 1st with a 4-day grace period and $10 daily late fees thereafter. Our system ensures timely payments for owners while providing tenants with convenient digital payment options and immediate transaction confirmation.
Maintenance Services
On Q Properties manages all property maintenance needs including quarterly AC filter changes at $50 per service. Our team addresses repairs promptly, with tenant-caused damages covered under lease agreements. Regular inspections and pest control recommendations help preserve property value and tenant satisfaction.
Accounting
Our accounting services include bill payment for mortgages, taxes, insurance, and utilities. Owners access detailed financial statements through our Owner Portal, tracking income and expenses in real-time. The 10.5% management fee covers all accounting functions with transparent reporting for informed investment decisions.
People
Robin Quick
Owner, Principle Broker, Property Manager
With 30+ years in property management, Robin leads On Q Properties as President and Principal Broker. Holding industry certifications including CPM and ARM, she oversees operations since founding the firm in 2017. Active in IREM and local real estate boards, Robin combines national expertise with local market knowledge.
Questions
What property management fees do you charge?
Our standard fee is 10.5% of gross rents, covering marketing, tenant screening, rent collection, maintenance coordination, and accounting services.
How does tenant screening work?
We conduct TransUnion background checks including credit history, criminal records, and eviction reports to ensure qualified, responsible tenants for your property.
Can I schedule weekend property showings?
Yes, we accommodate weekend showings upon request. Contact us with your preferred dates and times for rental property viewings.
How quickly are maintenance requests addressed?
Maintenance issues receive immediate attention with most repairs completed within hours of submission through our 24/7 service system.
What lease terms are available?
Standard 12-month leases include options for shorter terms at increased rates: 6 months (+$200/month), 9 months (+$100/month), or month-to-month (+20% rent).