It's nice to be important, but it's more important to be nice!
At A & C Auto Parts, we have been serving the Cleveland and Northeast Ohio community for over 70 years. Our commitment to providing quality service and customer satisfaction has earned us a reputation for honesty and integrity. We have a huge inventory of over 35,000 square feet of parts and 9 acres of cars, SUVs, trucks, and vans, making us the largest modern used auto parts yard in the area.
Our History
We have been in business for over 70 years, and in that time, we have serviced the needs of thousands of loyal customers. Our knowledgeable sales staff have been trained to be friendly, courteous, and to always treat the customer with the utmost respect and consideration. Our personal goal is to not only sell the part but to make sure the customer is completely satisfied. We offer a 90-day money-back guarantee as well as other great extended warranty options.
Our Services
We offer a wide range of services, including:
- Used and new auto parts for most cars, SUVs, trucks, and vans
- Huge selection of engines and transmissions at competitive prices
- Quick and efficient delivery of parts
- Extended warranties on parts and labor
- Nationwide locater service to help find the part you need
Our Promise
At A & C Auto Parts, we pride ourselves on our commitment to quality service and customer satisfaction. We believe that it is not just about selling a part, but about making sure the customer is completely satisfied with their experience. Our motto is "It's nice to be important, but it's more important to be nice!" We stand behind our products and services with a 90-day money-back guarantee and other extended warranty options.
Outstanding Customer Service and Experience
The majority of the reviews rave about the exceptional customer service and experience at this car parts shop. Reviewers praise the helpful and knowledgeable staff, who go above and beyond to assist with their car-related issues. Many mention the vast selection of parts and accessories available, with some commenting that the shop is a "treasure trove" or "aladin's cave" of car parts. The reviewers also appreciate the friendly and approachable demeanor of the shop owners, who provide excellent advice and guidance.
Attention to Detail and Problem-Solving
Several reviewers highlight the attention to detail and problem-solving skills of the shop staff. For example, one reviewer mentions that the staff was able to fix their built-in navigation screen, while another praises the staff for explaining and demonstrating how to check the battery health of their vehicle.
Competitive Prices and Quality Products
Many reviewers mention the competitive prices and high-quality products available at the shop. Several comment on the friendly service and willingness of the staff to help, even with complex issues.
Cleanliness and Organization
Some reviewers note the cleanliness and organization of the shop, with one commenting that it's "like a grotto" and another stating that it's "wall to wall with car parts!"
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