Business Details
50 Years
experience
Premium Fireplace Solutions in Maine
Since 1976, Frost & Flame has been a trusted provider of hearth solutions, specializing in the sale, installation, and service of wood stoves, pellet stoves, gas stoves, and gas inserts. Our team brings over 75 years of combined industry experience, ensuring customers receive expert guidance in selecting the right products from top manufacturers like Harman, Jotul, Vermont Castings, and Lopi. We prioritize quality through factory-trained technicians, in-house installation teams, and a comprehensive process that includes showroom consultation, site visits, and post-installation support. Our commitment to transparency is reflected in upfront pricing, annual maintenance recommendations, and a one-year warranty on all installed products.As a locally owned, family-run business, we understand regional conditions and maintain strong relationships with subcontractors to handle complex projects involving framing, gas work, or masonry. Our focus on customer education includes owner tutorials and helpful resources to maximize heating efficiency. With a reputation built on honesty and expertise, we serve Southern and Western Maine, offering custom installations for unique spaces while maintaining rigorous safety standards throughout every project.
Services
Fireplace Sales
Gas Stove Installation
Wood Stove Repairs
Annual Maintenance
Custom Installations
Details
- Year established: 1976
Highlights and features
- Locally owned with 75+ years of combined industry experience
- Factory-trained technicians for major brands like Jotul and Vermont Castings
- In-house installation teams with 1-year warranty on installations
- Comprehensive process including site visits and custom solutions
- Direct access to manufacturer-certified repair and maintenance services
Services
Fireplace Sales
We offer a comprehensive selection of wood, pellet, and gas fireplaces, stoves, and inserts from industry-leading manufacturers. Our showroom features 50+ models for hands-on evaluation, ensuring proper aesthetic and functional fit. Sales associates provide expert guidance to match heating needs with product capabilities while considering fuel availability and home design requirements.
Gas Stove Installation
Our factory-certified technicians handle complete gas stove installations, including venting, gas line connections, and safety compliance checks. The process includes pre-installation site visits, material ordering, and post-installation owner training. We maintain partnerships with subcontractors for additional requirements like masonry or framing work to ensure seamless project completion.
Wood Stove Repairs
We provide diagnostic services and repairs for authorized brands, using genuine replacement parts and manufacturer-approved techniques. Our service team addresses issues with combustion systems, heat exchangers, and gas components. Emergency repair availability ensures minimal downtime during heating seasons while maintaining safety standards.
Annual Maintenance
Professional cleaning and inspection services maintain optimal performance and safety compliance. Our technicians perform comprehensive checks of combustion chambers, venting systems, and mechanical components. Scheduled maintenance helps prevent malfunctions while preserving manufacturer warranties through documented service records.
Custom Installations
We execute complex installations requiring structural modifications, gas line extensions, or masonry work. Our network of trusted subcontractors enables complete solutions for unique spaces. Custom projects receive dedicated planning to address specific challenges while maintaining safety and efficiency standards throughout the installation process.
Questions
What areas do you serve?
We serve Southern and Western Maine, providing installation, repair, and maintenance services for hearth products in both residential and commercial settings.
Do you offer installation for all products sold?
Yes, we provide full installation services for every product we sell, including specialized solutions for unique architectural requirements using our network of certified subcontractors.
Are your technicians certified?
All installation and service technicians are factory-trained and certified for major brands like Jotul, Vermont Castings, and Harman.
What maintenance services do you provide?
We offer annual cleaning and inspection services, emergency repairs, and component replacements using manufacturer-approved parts and procedures.
Can you help with unusual installation requests?
Yes, our team specializes in custom installations and has experience handling complex projects involving structural modifications or specialized venting requirements.
What warranty do you offer?
We provide a one-year full warranty on all products we install, covering both parts and labor performed by our certified technicians.
