Business Details
22 Years
experience
Emergency
services
Trusted IT Services & Solutions in Blue Springs
Pro Computer Solutions has been delivering comprehensive IT solutions since 2004, serving small and medium businesses across the Greater Kansas City area. As a Microsoft Certified Partner, we specialize in providing full-service IT systems and networking support tailored to each client's unique needs. Our proactive approach eliminates the need for internal IT departments by offering fixed monthly cost models that include payroll management, hiring expense reduction, and staff turnover mitigation. With round-the-clock technical support and guaranteed one-hour response times, we maintain long-term client relationships through continuous system optimization and technology strategy development.Our team of Microsoft-certified professionals and Sophos security experts delivers managed services, business continuity planning, and network security solutions designed to maximize operational efficiency. We demonstrate expertise through our Microsoft Small Business Specialist Certification and Virtual CIO services that transform technology into strategic business assets. Our authoritativeness is reinforced by serving over 100 local businesses including CPA firms, construction companies, and healthcare providers. Trust is built through transparent billing practices, detailed service explanations, and a proven track record of 20+ years maintaining 99.9% system uptime for our clients.
Services
Managed Services
Business Continuity
IT Consulting
VoIP Solutions
Network Security
Disaster Recovery
Desktop Support
Email Protection
Web Filtering
Wireless Security
Details
- Year established: 2004
Highlights and features
- We guarantee 24/7 technical support with one-hour response times
- We tailor IT solutions to your specific business requirements and budget
- Our proactive network monitoring prevents security breaches before they occur
- We provide business continuity solutions with automated data backup systems
- Our certified engineers deliver enterprise-class VoIP phone systems for small businesses
Associations and certifications
- Microsoft Certified Partner
- Sophos Certified Experts
- Microsoft Small Business Specialist Certification
What people say
Very efficient and knowledgeable
Quick response time
Understand our budget needs
Proactive maintenance
Reliable technical support
Services
Managed Services
Our Managed Services provide continuous IT support and network monitoring for businesses seeking predictable technology costs. This solution eliminates unexpected expenses through proactive maintenance and 24/7 system monitoring. Clients benefit from dedicated technical resources without the overhead of maintaining an internal IT department.
Business Continuity
Business Continuity Planning ensures rapid recovery from data loss events through automated backup systems and comprehensive recovery protocols. Our solution protects against hardware failures, natural disasters, and cyber threats. Clients receive customized recovery strategies that minimize downtime and maintain operational integrity during crises.
Network Security
Network Security services protect against cyber threats through multi-layered defense strategies including firewalls, intrusion prevention, and email protection. Our certified experts implement solutions tailored to regulatory compliance requirements. Businesses benefit from continuous monitoring and regular vulnerability assessments to maintain secure operations.
VoIP Solutions
VoIP Solutions deliver enterprise-grade communication systems with cost-effective implementation and maintenance. Our hosted phone systems offer mobility features and advanced call management capabilities. Small businesses gain access to enterprise-level technology without significant infrastructure investments.
IT Consulting
IT Consulting services provide strategic technology planning aligned with business objectives. Our Virtual CIO program offers expert guidance on system optimization and future technology investments. Clients receive customized recommendations that improve efficiency and support long-term growth through technology innovation.
People
David Downs
CEO and Co-Founder
With over 20 years of IT experience, David founded Pro Computer Solutions in 2004 after growing a company's network from 1 server to 12 servers. He holds Microsoft certifications and manages strategic operations.
Bryan McCorkendale
Dispatcher and Help Desk Coordinator
Bryan has served as Help Desk Coordinator since 2008 with MCP certification and Associates degree in IT. He manages initial client support and coordinates technical resources with military precision.
James Hamilton
Systems Engineer
James brings 15+ years of engineering experience from Ericsson and Sprint Nextel. He manages complex projects and Tier 2 support while operating CrossFit Blue Springs as head trainer.
Questions
What IT services do you offer for small businesses?
We provide managed services, network security, business continuity planning, VoIP solutions, and IT consulting tailored to small business needs in the Kansas City area.
How quickly do you respond to IT emergencies?
We guarantee technician response within 60 minutes of your call with 24/7 support available through our emergency after-hours number.
Do you provide customized IT solutions?
Yes, we tailor all solutions to your specific business requirements and budget, avoiding one-size-fits-all approaches to technology implementation.
Are your technicians certified professionals?
Our team includes Microsoft Certified Partners, Sophos security experts, and certified wireless specialists with decades of combined industry experience.
How do you handle data backup and recovery?
We implement automated backup systems with offsite storage and rapid recovery protocols to ensure business continuity during data loss events.
Do you offer network monitoring services?
Yes, our remote monitoring system continuously tracks network performance and security metrics to prevent issues before they impact operations.
