Your Satisfaction Guaranteed - We Stand Behind Our Work
Our Story
At D'Addario's Auto Service, we take pride in being a family-owned and operated business in East Hartford, Connecticut. With a legacy spanning decades, we've built a reputation for providing top-tier auto repairs and unmatched customer service. Our commitment to excellence is rooted in our desire to ensure the safety and satisfaction of our customers. We're not just fixing cars; we're building relationships and supporting our local community.
Our Services
Our team of certified technicians is dedicated to providing a wide range of services to keep your vehicle running smoothly and efficiently. From standard maintenance tasks like oil changes and tire rotations to intricate challenges involving transmissions, suspensions, and electrical systems, we cater to all makes and models with precision and dedication.
AC & Heat Repair
Whether you're struggling with a malfunctioning air conditioning system or struggling with a faulty heating system, our team is equipped to diagnose and repair your issue promptly and efficiently.
Brake Repair
At D'Addario's Auto Service, we understand the importance of reliable braking systems. Our brake repair services ensure your safety on the road while providing a smooth and efficient driving experience.
Diagnostics
Utilizing advanced diagnostic tools, our expert technicians swiftly pinpoint issues to get your vehicle running smoothly and efficiently.
Electrical Repair
Our team excels in electrical repair, adeptly addressing issues from wiring malfunctions to intricate system faults, ensuring your vehicle's systems function seamlessly.
Engine Repair
From minor tweaks to major overhauls, our expertise in engine repair ensures your vehicle delivers peak performance and reliability.
Oil Changes
Regular oil changes are vital for engine longevity. Our team offers swift and efficient service to keep your vehicle running at its best.
Steering & Suspension
Our steering & suspension repair services guarantee a smoother ride and precise control on every turn.
Transmission Service
At D'Addario's Auto Service, we're dedicated to offering top-tier transmission services, maintaining the harmony between engine power and wheel rotation. Detecting transmission troubles, such as slipping gears, delayed accelerating responses, and grinding noises, our expert technicians will diagnose and repair your issue promptly and efficiently.
Financing Options
Understanding that auto repairs can be unexpected and often costly, we're proud to introduce our flexible financing services tailored to your needs. With our customer-centric approach, we aim to alleviate any financial stress, ensuring essential repairs aren't delayed due to budgetary constraints.
Amenities
While you wait for your vehicle to be serviced, relax in our spacious waiting area, enjoy complimentary Wi-Fi, or grab a fresh coffee from our hospitality bar, making your wait both productive and pleasant.
What Sets Us Apart
At D'Addario's Auto Service, we're committed to providing exceptional customer service, ensuring your satisfaction and safety are at the forefront of all we do. With a standard 2-year/24,000-mile warranty, we guarantee our work stands the test of time. For those seeking even greater peace of mind, we extend our warranty coverage to an impressive 3-year/36,000-mile term.
Join the D'Addario's Family
By choosing D'Addario's Auto Service, you're not just getting your car fixed; you're joining a family that prioritizes your safety and satisfaction.
Testimonials
"I always feel confident when driving away from D'Addario's that the job was done right and proper. Great price & customer service. You are all appreciated!" - Johnney Johnson
"I have been going here for years and they have always been great to me and my cars and always a great price. Always my first choice in auto repair." - Luke Morales
"Excellent service every time. And we have two teenage driving daughters so we are usually being rescued. Can't say enough. Quick, fair, and friendly!" - Cheryl Egazarian
Get in Touch
Whether you need a routine maintenance check-up or a major repair, we're here to help. Contact us today to schedule your appointment and experience the D'Addario's difference for yourself.
Customer Reviews Summary
Excellent Customer Experience
The majority of customers have had an exceptional experience with D'Addario's Auto Service, praising the family-owned business for their professionalism, honesty, and transparency. Many reviewers have expressed gratitude for the team's ability to diagnose and fix complex issues, often after other shops have failed to do so. The customers appreciate the fair pricing, respect, and courtesy shown by the staff, and the prompt completion of repairs.
Positive Aspects
- Quick and accurate diagnosis of complex issues
- Professional and courteous staff
- Honest and transparent business practices
- Fair pricing
- Respect and courtesy shown to customers
- Prompt completion of repairs
- Family-owned business with a personal touch
One Neutral Review
One customer had a mixed experience, waiting for 7 months before being told that the shop couldn't work on their truck. Although the customer appreciated the cordial service and free towing, they were disappointed that the issue couldn't be resolved.
One Negative Review
One customer had a negative experience, feeling that the shop lacked knowledge about their vehicle's specific issues and failed to properly address the problems. The customer felt that they were overcharged for the repairs and were unhappy with the overall service.
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