Transform Your Space, Reveal Your Persona
At Persona Kitchen & Bath Solutions, we believe that your home should be a reflection of your unique personality. That's why we're dedicated to providing customized kitchen and bath design, product, and installation services to transform your living space into a true representation of you.
Our Journey
Our story began with a passion for crafting dream homes that enrich how people live. Our founder, Mark Anderson, learned the importance of attention to detail from local craftsmen and went on to open Persona Kitchen & Bath Solutions in 2002. Since then, we've been committed to creating environments that reflect our clients' unique personas, listening to their needs, and applying our talents to bring their visions to life.
Our Services
As a full-service kitchen and bath designer and remodeler, we offer a comprehensive range of services to bring your dream home to life. From custom design to product selection and installation, we're your one-stop shop for:
- Kitchen and bath design
- Product selection, including appliances, cabinetry, countertops, plumbing fixtures, and tile
- Installation services
- Accessory shopping
- Project management
Our Approach
We believe that every home is a reflection of its owner's personality, and that's why we take the time to understand what makes you unique. From the initial consultation to the final walk-through, we're dedicated to delivering exceptional service, craftsmanship, and attention to detail. Our team of experts will guide you through every step of the design and remodeling process, ensuring that your new living space is tailored to your lifestyle, tastes, and preferences.
Our Commitment
At Persona Kitchen & Bath Solutions, we're committed to delivering exceptional quality, craftsmanship, and customer service. We're proud to serve the greater Wichita area, including Sedgwick, Butler, Harvey, Sumner, Reno, McPherson, Kingman, Cowley, and Harper counties. Come visit our studio, explore our photo galleries, or schedule a consultation to experience the Persona difference.
Customer Service Issues
The majority of the negative reviews centered around poor customer service, with multiple reviewers describing the company's representative, Mark, as rude, short, and judgmental. One reviewer mentioned that Mark spent only 10 seconds in their home, refused to entertain their ideas, and quoted "that's when I leave" when they mentioned using a custom sink. Another reviewer stated that Mark criticized their home decor and refused to listen to their requests.
Professionalism and Respect
Several reviewers expressed disappointment with the company's lack of professionalism and respect. One reviewer mentioned that the representative refused to wear a mask in their home, citing a complete lack of respect for the customer's safety and well-being.
Poor Communication
Some reviewers mentioned poor communication as an issue, with one reviewer stating that Mark hung up on them during a phone call and did not provide a straight answer about their services.
Positive Experiences
However, some reviewers had positive experiences with the company, praising Mark and his team for their professionalism, respect, and attention to detail. These reviewers mentioned that the company listened to their needs, provided excellent design ideas, and delivered high-quality work.
Quality of Work
The positive reviews highlighted the company's attention to detail, excellent craftsmanship, and ability to bring their design ideas to life. Reviewers praised the company's ability to work within their budget, prioritize their needs, and provide a stress-free experience.
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