OFFERING YOU THE BEST LAPTOP& PC REPAIR IN HAMPTON ROADS
At Virgil PC & Mac Repair, we are dedicated to providing exceptional IT solutions and services to our clients. With over 20 years of experience in the industry, we have established a reputation for delivering high-quality repairs, efficient solutions, and unparalleled customer service. Our mission is to provide reliable, effective, and cost-effective IT services that produce a high level of customer experience. We strive to create a lifelong partnership with every single customer, and our vision is to be a well-managed company that strives to create a sustainable business model that inspires future generations.
Our Services
At Virgil PC & Mac Repair, we offer a wide range of IT services, including:
- PC Repair: We repair both desktop and laptop computers, from simple hardware issues to complex software problems.
- Laptop Repair: Our expert technicians can diagnose and repair your laptop's problems, from screen damage to motherboard issues.
- Mac Repair: We repair MacBooks and iMacs, from logic board issues to screen replacements.
- Data Recovery: Our skilled technicians can recover lost data from damaged or corrupted hard drives and devices.
- Virus Removal: We remove viruses, malware, and other malicious software from your devices to keep you safe online.
- Hardware Upgrades: We upgrade your devices' hardware to improve performance, from RAM upgrades to hard drive replacements.
- Residential Onsite Service: Our technicians can visit your home or office to repair and maintain your devices.
- Business Onsite Service: We provide IT support and maintenance services to businesses, ensuring their systems are running smoothly and efficiently.
- Business Networking: Our experts design and implement custom network solutions for businesses of all sizes.
- CCTV & Security Cameras: We install and maintain CCTV systems and security cameras for homes and businesses.
- Point Of Sales Systems: We provide POS system setup, maintenance, and repair services for businesses.
Our Commitment
At Virgil PC & Mac Repair, we are committed to delivering exceptional service and ensuring customer satisfaction. We believe in building long-term relationships with our clients, and we strive to provide innovative and effective solutions that meet their unique needs. Our experienced technicians are A+ and Mac Certified, and we use only the latest tools and techniques to diagnose and repair your devices.
Our Team
Our team of experts is dedicated to providing the best IT solutions and services to our clients. With over 20 years of combined experience, we have the skills and knowledge to tackle any IT challenge. Our technicians are trained to work on a wide range of devices, from desktops and laptops to MacBooks and iMacs. We take pride in our work, and we are committed to delivering exceptional service and results.
Get in Touch
Contact us today to learn more about our services and how we can help you. Visit our website to book an appointment or get in touch with us by phone or email.
Overview of Reviews
The three reviews provided are for Virgil Computer Repair, with one negative review and two positive reviews.
Technical Issues and Communication
Emily Backus, a reviewer, had a PC that did not display anything when turned on, but would turn on. The shop diagnosed that the GPU, power supply, and memory card were broken/bad/not functioning, with a bill of $1700. However, the reviewer was delayed in receiving the completed form needed for their military claim, and despite numerous follow-ups, the shop only responded after the reviewer left a review. The issue was not with the diagnosis or pricing but with the delay and miscommunication regarding the form.
For their part, the reviewer did not request that the shop lie on the form but rather wanted them to further investigate the issue to solidify suspicion of damage in transit.
Positive Experiences
On the other end, Steve Rowe and Roy Phelps had positive experiences with Virgil Computer Repair. Steve's laptop was repaired and returned in less than a week, while Roy had his hard drive recovered and restored after a fatal crash. Michael Oakley, a long-time customer, praised the shop for their professionalism, knowledge, and expertise, as well as their fast turnaround and competitive prices.
Conclusion
Overall, the reviews highlight the importance of effective communication and timely completion of tasks. While Virgil Computer Repair excels in terms of technical expertise and customer service, they fell short in one review due to miscommunication and delay.
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