Where every pet is treated like family
At Gold Works, we are a team of skilled artisans and experts in the jewelry industry, dedicated to creating unique and exquisite pieces that tell a story. Our journey began in 1990 when our store opened its doors on the corner of King Street and West Street in Old Town Alexandria. Since then, we have built a reputation for providing exceptional service, quality, and craftsmanship.
Our Services
At Gold Works, we pride ourselves on offering a wide range of services to our customers. From custom design and repair to sourcing rare and unique stones, we cater to individuals seeking bespoke jewelry pieces that reflect their personal style. Our expert jewelers work closely with clients to understand their preferences and create one-of-a-kind designs that exceed their expectations.
Custom Design
We understand that every individual has a unique story to tell. At Gold Works, we believe that jewelry is more than just a piece of metal and stones; it's a reflection of personality, style, and emotion. Our expert designers work with clients to create custom designs that are tailored to their preferences, needs, and style. Whether you're celebrating a special occasion or simply want to own a piece that reflects your personal style, our custom design service is the perfect solution.
Repair and Restoration
At Gold Works, we understand that jewelry is often passed down through generations, and sometimes, it needs a little TLC to restore its former glory. Our expert jewelers are skilled in the art of repair and restoration. Whether your heirloom is a vintage piece that's seen better days or a modern design that needs some TLC, our team will work meticulously to return it to its former glory.
Estate Jewelry
At Gold Works, we're passionate about estate jewelry. We scour the globe to source rare and unique pieces that are steeped in history and elegance. Whether you're looking for a rare gemstone, antique brooch, or intricate jewelry piece, our expert curators have an eye for the extraordinary. We offer a wide range of estate jewelry pieces that are sure to impress.
Our Expertise
Our team of expert jewelers, designers, and curators have undergone rigorous training and have years of experience in the jewelry industry. We're passionate about what we do, and our dedication to quality, craftsmanship, and customer service sets us apart from others. Whether you're looking for a custom design, repair, or simply want to explore our collection of estate jewelry, we invite you to experience the Gold Works difference.
Contact Us
While we'd love to chat with you in person, we're also available to answer any questions or discuss your jewelry needs online or over the phone. We look forward to connecting with you and helping you find the perfect piece of jewelry to tell your story.
Excellent Customer Service and Craftsmanship
The reviews highlight David's exceptional customer service, professionalism, and expertise in jewelry making. He is described as polite, knowledgeable, and accountable. Many customers praise his ability to work with them to design custom pieces, including engagement rings, wedding rings, and family heirlooms.
Custom Jewelry and Repairs
David's craftsmanship is highly praised, with customers describing their custom pieces as "works of art" and "gorgeous". He is also commended for his repair work, with one customer noting that he completed a repair ahead of schedule at an affordable price.
Honest Pricing and Transparency
Most customers appreciate David's honest pricing and transparency. One customer notes that he was willing to negotiate the price of a repair, and another praises his "unreasonably good" pricing.
Issues with Communication and Organization
However, one customer had a negative experience with David, citing issues with communication and organization. They claim that David was months late on an order, dishonest about the price, and rude to both them and his staff.
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