Building Strong Foundations for a Better Tomorrow
Building Financial Confidence, One Client at a Time
Verbout Services is a trusted tax and financial services company based in Forest Lake, Minnesota. Founded over 40 years ago, we have built our reputation on personalized service, meticulous quality, unwavering loyalty, and unmatched value. We are committed to empowering clients to take control of their finances and achieve their financial goals.
Our Services: Tailored Solutions for Every Client
We offer a comprehensive array of services tailored to meet the diverse needs of individuals and businesses of all sizes.
Tax Services
- Tax Preparation: Timely and accurate preparation of federal and state taxes for individuals and businesses.
- Tax Planning: Comprehensive strategies to minimize taxes and maximize your refund.
Additional Services
- Track Your Refund: A user-friendly online tool to track the progress of your refund in real time.
- Life Events: Guidance on navigating major life events such as marriage, divorce, or retirement.
- Business Strategies: Specialized advice on business tax planning, financial management, and operational efficiency.
- Investment Strategies: Options to maximize your retirement savings and investments.
Our Values: The Foundation of Our Success
Our core values guide everything we do:
- Personal Service: We are dedicated to providing personalized attention and building strong relationships with our clients.
- Quality: We prioritize accuracy, efficiency, and attention to detail in all our work.
- Loyalty: We value our clients immensely and are committed to their long-term success.
- Value: We offer high-quality services at competitive prices to ensure our clients receive exceptional value.
Partner with Verbout Services for peace of mind and financial success. Schedule a consultation today!
Mixed Reviews
VerBout Services receives mixed reviews from clients, with both positive and negative comments. The reviews highlight issues with customer service, accuracy, and professionalism.
Inconsistencies and Delays
Some clients experienced delays and inconsistencies with their tax preparation services. Kelly Redcont left a 5-star review praising the business, while Tim Fricke, Randall Quarberg, and Eric Quiring left 1-star reviews due to delays, inaccurate itemized deductions, and unprofessional service. Eric Quiring's experience with Karl, a tax preparer, was particularly disappointing, with Karl hanging up on him and not providing adequate customer service.
Customer Service and Knowledge
On the other hand, several clients praised the knowledge and customer service of VerBout's tax preparers. Justin Brink, Ann Miles, Royal Chinander, Amanda Moe, Annalisha Perez, John C., and Mindy A. all left 5-star reviews, highlighting the friendly and helpful nature of the staff. Amanda Moe and Annalisha Perez specifically praised Kerry, a tax preparer, for her patience and knowledge in handling their taxes.
Inconsistency and Miscommunications
Victoria Amundson left a 2-star review, stating that she scheduled an appointment for February 24th but was told it was actually scheduled for March 24th. However, the receptionist and preparer were accommodating and helped her resolve the issue.
Overall
VerBout Services' reviews indicate that while some clients have positive experiences with the business, others have had negative encounters. It's essential to take the reviews with a grain of salt and consider multiple perspectives before making a decision.
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