At Ray's Custom Cleaners, we take pride in being a family-owned and operated business that has been serving Fort Worth, TX for over 70 years. Our commitment to providing exceptional dry cleaning, tailoring, and alteration services has earned us a reputation as one of the best dry cleaners in Fort Worth. Our dedication to quality and customer satisfaction is the foundation of our success.
Our Services
At Ray's Custom Cleaners, we understand the importance of preserving the quality and integrity of your clothing. That's why we offer a wide range of services to cater to your needs. From dry cleaning and laundry services to alterations and garment preservation, we have something for everyone. Our services include:
- Dry Cleaning: Our state-of-the-art dry cleaning machines use specialized solvents to gently clean and preserve your garments.
- Laundry Service: We offer wash, fold, and dry cleaning services for your convenience.
- Alterations: Our expert tailors can modify your clothes to fit you perfectly.
- Garment Preservation: We specialize in preserving wedding gowns, evening wear, and other delicate garments.
- Pick-up and Delivery: We offer convenient pick-up and delivery services to make it easy for you to do business with us.
Our Commitment
At Ray's Custom Cleaners, we understand that every garment is precious and deserves to be treated with care. That's why we treat every garment as if it were our own. Our dedicated staff is trained to provide top-notch service and ensure that your garments receive the highest level of care. We pride ourselves on our prompt turnaround time, accurate pressing, and attention to detail.
Frequently Asked Questions
We understand that you may have questions about our services. Here are some answers to frequently asked questions:
- What's the difference between dry cleaning and laundering? Dry cleaning involves the use of dry cleaning solvents in a special machine that washes and dries clothes in one cycle. Laundering involves the use of water to "wash" clothes in a washing machine.
- Are clothes that have been tailored or altered safe to dry clean? Yes, our alterations do not change any of the makeup of your garments so it is perfectly safe to have them dry cleaned.
- Is it okay to leave dry cleaned clothing in the plastic it comes back in? Absolutely, we return all garments in plastic bags that are safe on your fabrics.
Let's Get in Touch
At Ray's Custom Cleaners, we invite you to come and experience the highest level of service and quality for yourself. Our experienced and friendly staff is always ready to assist you. We look forward to serving you and helping you preserve your clothing for years to come.
Excellent Customer Service and Quality Work
The reviewers rave about the exceptional customer service and high-quality work provided by Ray's Customer Cleaners and Alterations. Many reviewers appreciate the staff's professionalism, politeness, and friendliness. The alterations team is particularly praised for their attention to detail, quick turnaround time, and reasonable prices.
Timely and Reliable Service
Reviewers appreciate the convenience of the weekly pickup service and the ability to get same-day or next-day alterations. The staff's ability to meet deadlines and accommodate last-minute requests is also highlighted.
Excellent Alterations and Cleaning
The reviewers praise the quality of the alterations, citing examples of perfectly fitted clothes, reconstructed dresses, and well-done hemming. The dry cleaning services are also commended for leaving clothes looking brand new.
Minor Issues with Communication
Two reviewers express disappointment with communication issues related to pricing and waiting periods. However, these issues are relatively minor compared to the overall positive feedback.
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