Trust us to care for your furry friend like they're our own!
At Bruce Mackay Pump & Well Service, Inc., we have been proudly serving northern Nevada and eastern California since 1981. Our team of experts has over 21 employees and state-of-the-art equipment, making us the largest water well company in the region. We take pride in providing top-notch services, including water pump service and repair, water well drilling, testing, and filtration.
Our Services
We offer a wide range of services to cater to your water well needs. Our team is committed to providing the best possible solutions to ensure you have a reliable and efficient water supply.
Water Pump Service and Repair
If your pump is showing signs of strain, it's essential to have it serviced and repaired as soon as possible. Our team of experts is available 24/7 to ensure your pump is running efficiently and effectively. We provide outstanding service and repair options to get your pump running smoothly again.
Water Well Drilling
A water well is a significant investment, and we believe it's crucial to get it right the first time. Our drilling experts use the latest technology to ensure a precise installation, and our team is committed to providing exceptional customer service.
Water Well Testing
Regular maintenance is crucial for the longevity of your water well. Our team conducts thorough testing to identify any potential issues or needed repairs. We also provide specialized testing services for geothermal systems.
Water Filtration
Our filtration systems remove contaminants and impurities from your water supply, ensuring it's safe and clean for consumption. Our team is committed to providing the best filtration solutions for your specific needs.
Tanks and Replacement
In addition to our water well services, we also install and service water tanks. We advise our clients on the size of tank needed and other concerns to ensure a seamless installation.
Commitment to Excellence
At Bruce Mackay Pump & Well Service, Inc., we believe in letting our work speak for itself. Our team of experts has years of experience, and we are committed to providing exceptional service and repair options. We take pride in our work, ensuring all of our wells and tanks are carefully installed in the correct area of your property.
Testimonials
Our clients speak highly of our services, praising our professionalism, promptness, and commitment to excellence. Here's what a few of our satisfied clients have to say:
- "Bruce has always been available when I have needed him and is courteous, prompt, professional, and expert in his service." - Warren Gilbert
- "Had a pump issue. Requested a tech to inspect. They sent out Will, who was very professional and quickly identified the problem." - Matt G
Get in Touch
If you're looking for a reliable and experienced water well service provider, we're here to help. Contact us today to schedule an appointment or inquire about our services. We look forward to serving you.
Customer Service and Experience
The customers praised the company's customer service, citing patience, respect, and a willingness to answer questions and address concerns. The office staff and field technicians were commended for their professionalism, friendliness, and responsiveness. Several customers mentioned that the company went above and beyond to ensure their needs were met, even in difficult situations.
Well and Pump Services
The company's well and pump services were highly praised, with customers reporting prompt and efficient service. The technicians were knowledgeable and capable, and the company's prices were considered fair. Several customers mentioned that the company was able to get them back up and running quickly, even in emergency situations.
Trust and Integrity
Multiple customers expressed their trust and appreciation for the company's integrity, citing instances where the company worked with them to resolve issues or accommodated their needs. The company's commitment to customer satisfaction was evident in its willingness to waive late fees or work with customers to find solutions.
Issues with Quality of Work
One customer expressed disappointment with the quality of work, citing careless installation that led to further problems. However, the customer also praised the company's response time and the politeness of the technicians who came to fix the issue.
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