At Palumbo's Automotive, we are committed to providing quality automotive care to the community. Located in Guilford, Connecticut, we have been serving the local community for over 35 years. As a family-owned business, we take pride in delivering honest and professional car repair and maintenance services to our customers. Our team of experienced ASE-certified technicians utilizes the latest automotive service technologies to handle both major and minor repairs on foreign and domestic vehicles.
Our Commitment to Quality
We understand the importance of your vehicle investment, which is why we treat each customer's car with the utmost care and attention to detail. Our team of experts is dedicated to providing unparalleled service to our customers in Guilford and surrounding areas such as Branford, Madison, and North Branford. We take the time to listen to our customers' concerns and provide personalized solutions to their automotive needs.
Our Services
At Palumbo's Automotive, we offer a wide range of services to meet the needs of our customers. Our services include:
- Alignment
- AC Repair
- Maintenance
- Fluids
- Engine Repair
- Suspension
- Engine Light
- Brake Service
- Oil Change
Why Choose Us
Palumbo's Automotive has been a trusted fixture in Guilford, CT, since 1987. As a family-owned business, we pride ourselves on delivering honest and professional car repair and maintenance services to our community and beyond. Our team of experienced ASE-certified technicians utilizes the latest automotive service technologies to handle both major and minor repairs on foreign and domestic vehicles. We understand the importance of your vehicle investment, which is why we treat each customer's car with the utmost care and attention to detail.
Community Involvement
As a family-owned business, we are deeply committed to the community. We believe in giving back to the local community that has supported us over the years. We regularly participate in local events and sponsor community activities to show our appreciation for our customers and the community.
Our Review
Our customers rave about our services, with many praising our friendly and knowledgeable staff. We encourage you to read our reviews and testimonials to see why we are the go-to choice for automotive repair in Guilford and surrounding areas.
Overall Experience
The majority of customers had a positive experience at Palumbo's Automotive, with many praising the clear communication, thorough evaluation, and prompt service. Several reviewers mentioned that the staff was friendly, knowledgeable, and accommodating, making them feel comfortable and trusting of the service.
Praise for the Staff
Many reviewers singled out specific staff members, such as Jerrell, Peter, and Patrick, for their professionalism, attention to detail, and honesty. The staff was often described as courteous, respectful, and willing to explain the necessary repairs and services in a clear and concise manner.
Appreciation for Transparency and Honesty
Several reviewers appreciated the transparency and honesty of the staff, particularly when it came to diagnosing and repairing their vehicles. They felt that the staff was trustworthy and not trying to sell them unnecessary services.
Exceptional Customer Service
Some reviewers mentioned that the shop went above and beyond to help them, such as providing snacks and a follow-up call to ensure they got home safely after a tire blowout.
Positive Comments on Convenience and Price
Some reviewers praised the convenient hours, friendly atmosphere, and competitive pricing of the shop.
Negative Comments
One reviewer had a negative experience, citing poor communication and a high estimate for repairs. However, the owner responded to the review and offered a refund, indicating a commitment to customer satisfaction.
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