Business Details
Your Trusted Local Pharmacy
At West Towne Pharmacy, we are dedicated to delivering exceptional pharmacy services with a personal touch. Our team of experienced professionals prioritizes patient care, offering tailored solutions to meet individual healthcare needs. With a focus on community engagement, we bridge the gap between providers and patients through comprehensive medication management and educational resources. Our services include free prescription delivery, compounding solutions, and medication synchronization to simplify your healthcare routine. We pride ourselves on fostering long-term relationships with patients, ensuring they receive accurate information and compassionate support.Our staff's expertise spans hospital, retail, and independent pharmacy settings, allowing us to address diverse medical requirements. By combining modern technology with traditional care values, we strive to be your trusted partner in health management. Our commitment extends beyond dispensing medicationswe actively participate in health promotion initiatives and environmental responsibility through proper medication disposal programs.
Services
Free Delivery
Weight Management
Convenience Packaging
Medication Synchronization
Compounding
Immunizations
Point of Care Testing
Pharmacist Consultation
Medication Disposal
Online Refills
Highlights and features
- We provide free local prescription delivery and drive-thru convenience
- Our team includes pharmacists with hospital, retail, and independent pharmacy expertise
- We offer compounding solutions tailored to individual patient needs
- Our medication synchronization program simplifies refill management
- We combine personalized care with modern healthcare technology
What people say
Friendly, knowledgeable staff
Great selection of products
Hometown care
Wonderful environment
Easy to work with
Services
Free Delivery
We provide free monthly delivery of maintenance medications and new prescriptions directly to patients' homes. Our delivery service ensures medication access for those with mobility challenges. This service eliminates the need for in-person visits while maintaining medication adherence.
Compounding
Our compounding services create customized medications tailored to specific patient requirements. We modify strengths, formulations, and delivery methods when commercial products don't meet individual needs. This includes specialized solutions for both human and veterinary patients.
Medication Synchronization
This program coordinates all medication refills to a single monthly pickup. Our technicians work with providers to manage prescriptions, monitor adherence, and provide medication education through scheduled calls or texts.
Immunizations
We offer comprehensive immunization services including flu, COVID-19, RSV, pneumonia, shingles, and Tdap vaccines. Our pharmacists administer travel vaccines and provide guidance on community protection through vaccination.
Point of Care Testing
Our rapid diagnostic testing includes COVID-19, RSV, Flu A/B, and combination tests with results available in 15 minutes. This service enables immediate treatment decisions and medication dispensing within the same visit.
People
Kristen Archibald
Owner
Dr. Archibald has served as West Towne Pharmacy's owner since 2023. With clinical pharmacy expertise, she focuses on community healthcare access and patient-provider collaboration. She graduated from ETSU College of Pharmacy in 2019.
Evin Hughes
Pharmacy Manager
Dr. Hughes manages daily pharmacy operations after graduating from ETSU Bill Gatton College of Pharmacy in 2023. She emphasizes patient-centered care and community health education in her practice.
Genia Whitehead
Retail Manager
With over 20 years in pharmacy operations, Ms. Whitehead oversees retail services. Her experience spans independent pharmacy management and patient care coordination since joining the organization in 2017.
John Miles
Pharmacist
Dr. Miles provides pharmacy services with experience in management, hospital, and retail settings. He graduated from the University of Mississippi and joined West Towne Pharmacy in 2024.
Trinity Crowe
Certified Pharmacy Technician
Ms. Crowe has four years of pharmacy technician experience. She specializes in medication packaging solutions and patient support services, joining West Towne Pharmacy to enhance personalized care delivery.
Questions
What are your operating hours?
We're open Monday-Friday 9AM-6PM. Our drive-thru operates during these hours. We're closed weekends.
How can I refill prescriptions?
Refill options include online portal, Rx Local mobile app, or phone during business hours.
Do you offer delivery services?
Yes, we provide free local prescription delivery for both maintenance and new medications.
What insurance plans do you accept?
We accept most major health insurance providers and assist Medicare beneficiaries with plan selection.
Can you help transfer prescriptions?
Yes, complete our online transfer form and we'll handle the prescription transfer process for you.
