Empowering Communities, One Home at a Time
At Monroe MedSpa, we pride ourselves on being different. Our team of providers thrive on educating our clients and forming deep connections. We understand that every individual is unique, and we strive to create a personalized experience that caters to your specific needs and desires. Our mission is to inspire our clients to pursue the most confident and beautiful version of themselves, and we do this by providing a range of aesthetic and medical spa services that are designed to make you feel like your best self.
Our Services
We offer a comprehensive range of services that are designed to address various skin and body concerns. Our aesthetic services include injectables, skin treatments, and body treatments. Our injectable services include Botox, Dysport, Dermal Fillers, Lip Fillers, Sculptra, Kybella, and more. Our experienced professionals use the latest techniques and technologies to ensure that you receive the highest quality treatment.
Our skin treatments are designed to transform your skin and leave you looking fresh and radiant. We offer a range of skin facials and treatments, including Hydrafacial, DiamondGlow, VI chemical peels, dermaplaning, microneedling, light and laser treatments, and more. Our team of experts will work with you to create a personalized treatment plan that addresses your specific skin concerns.
Our body treatments are designed to help you achieve your body goals. We offer body contouring and CoolSculpting services that are perfect for those hard-to-tackle areas of stubborn fat. Our team of experts will work with you to create a personalized treatment plan that addresses your specific body concerns.
Our Locations
We have four convenient locations in Western NY, including Rochester, Buffalo, Orchard Park, and Syracuse. Each of our locations is equipped with state-of-the-art technology and staffed by a team of experienced professionals who are dedicated to providing exceptional service.
Service Reviews
The majority of the reviews praise the staff and services at Monroe Med Spa. Emma, a staff member, is described as knowledgeable and attentive, making clients feel comfortable during their treatments. The staff is also commended for their excellent care and excellent, skilled providers.
Quality of Products and Services
The products used at Monroe Med Spa are described as amazing, and the treatments provided, such as lip fillers, facial, and RF Vivace, deliver excellent results. The staff is knowledgeable about the products and treatments, and they take the time to explain the process and after-care instructions to clients.
Communication
However, there are some concerns about communication and professionalism at Monroe Med Spa. Some clients have reported difficulty in getting a response or refund after canceling or rescheduling appointments. This lack of communication has led to frustration and negative experiences for some clients.
Appointment Cancellations and Rescheduling
Some clients have experienced issues with appointment cancellations and rescheduling. This has caused inconvenience and financial loss for some clients, who have had to start treatment over at a new location.
Unfavorable Reviews
A few reviews have been negatively impacted by issues with communication and professionalism. One client reported a cancelled appointment without being notified, and another client was charged full price despite being promised a discount.
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