Real People, Real Reviews
At E&G Automotive, we take pride in being Chicopee's one-stop automotive shop since 1991. With a rich history of serving the community, we have established a reputation for providing top-tier maintenance and repair services for all domestic and Asian vehicles.
Our Story
For three generations, our family has been dedicated to the auto repair industry. We understand the importance of treating each customer with the same level of care and attention that we would want for ourselves. That's why we pride ourselves on providing quality, customer-oriented service and convenience every time you visit our shop.
Our Services
As a full-service auto repair and maintenance shop, we offer a wide range of services to cater to your vehicle's needs. From routine maintenance to major repairs, our certified mechanics are equipped to handle all makes and models, including foreign and domestic vehicles. Some of our featured services include:
- A/C Service and Repair
- Brake Repair and Service
- Tire Sales and Service
- Diagnostics and Electrical
- Fleet Services
- Brake Repair and Maintenance
- Suspension Services
- Tune-up Services
- Oil Change and Fluids
- General Auto Repair
- Preventative Maintenance
- Wheel Alignment
- Transmission Services
Customer Amenities
At E&G Automotive, we want to make your vehicle repair experience as stress-free as possible. That's why we offer the following amenities:
- Loaner Vehicles
- Digital Vehicle Inspections
- 3-Year/36,000-Mile Warranty
- Shuttle Service
- Financing Available
- After-Hours Drop Off
What Our Customers Say
Don't just take our word for it! Our satisfied customers rave about our services:
- "Brian over at E&G went above and beyond to get my work/family truck back on the road! Just to name a few, they replaced the timing chain, O2 sensor, phasers, and more!" - Matt B.
- "I was told that some of these parts were tough to find, and they were able to track them all down. While the repair was being done, they gave me a loner vehicle as well! Highly recommend!" - Matt B.
- "Had heard good things about them from other people and decided to find out for myself. Quality workmanship done in a timely manner and for a more than reasonable price. Highly recommend E&G Automotive to anyone looking to have work done on their vehicle." - Joe F.
Featured Brands
We are equipped to handle major and minor repairs as well as modifications on all vehicles, and below are some of the featured brands we service:
- Toyota
- Honda
- Nissan
- Hyundai
- Kia
- GM
- Ford
- Chrysler
- And More!
Service and Staff
E&G Automotive has consistently delivered exceptional service and staff to its customers. From the initial consultation to the completion of the repair, customers have praised the shop's efficiency, professionalism, and friendly demeanor. Heather, in particular, has been commended for her attentiveness, patience, and reassuring nature. The staff's willingness to explain diagnoses and repairs in a clear and concise manner has earned their trust with customers.
Communication
Effective communication has been a hallmark of E&G's service. Customers have appreciated the shop's use of text updates with pictures and detailed information about the condition of their vehicle. This transparency has provided customers with peace of mind and allowed them to plan accordingly.
Quality of Work
The quality of the work performed by E&G's mechanics has been consistently praised by customers. From minor repairs to major overhauls, customers have reported being satisfied with the outcome and appreciative of the shop's attention to detail.
Customer Appreciation
E&G Automotive has consistently demonstrated its appreciation for its customers' business. From loaner vehicles to courtesy rides, customers have noted the shop's commitment to making their experience as seamless and stress-free as possible.
Conclusion
Overall, E&G Automotive has established a reputation for providing exceptional service, staff, and workmanship. Customers have praised the shop's attention to detail, communication, and commitment to customer satisfaction.
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