Business Details
9 Years
experience
Emergency
services
Your Trusted Pet Care Professionals in Rochester, NY
Rochester Dog Walkers is the premier professional pet care service in the Greater Rochester Area, trusted by over 500 households. Our team consists of dedicated employees who undergo a rigorous 7-stage hiring process, including background checks, Pet First Aid and CPR certification, and comprehensive training. We prioritize safety, reliability, and personalized care, offering services like dog walking, puppy care, cat sitting, pet sitting, and wedding pet services.Our commitment to excellence is reflected in our 5-star reviews across platforms, with clients praising our instant updates, GPS tracking, and consistent communication. As a bonded, insured, and professionally managed company, we ensure every pet receives individualized attention while providing peace of mind to owners.
Services
Dog Walking
Puppy Care
Cat Sitting
Pet Sitting
Wedding Services
Details
- Year established: 2017
Highlights and features
- Rigorous 7-stage hiring process ensures top-tier professionals
- 24/7 availability with emergency backup coverage
- GPS tracking and real-time visit updates
- Over 500 trusted households in the Greater Rochester Area
- 5-star reviews across Google, Facebook, and Yelp
Associations and certifications
- Pet First Aid and CPR certified
- Bonded and insured
What people say
5-star reviews
Reliable service
Timely visits
Daily photo updates
Flexible scheduling
Services
Dog Walking
Our dog walking service provides daily exercise, companionship, and potty breaks for pets while owners are away. Trained professionals follow personalized routines, ensuring mental stimulation and physical activity. Clients receive GPS-tracked visits and instant photo updates for peace of mind.
Puppy Care
Tailored care for puppies includes potty breaks, playtime, and training reinforcement. Services accommodate frequent schedules to match developmental needs. Packages offer flexibility with time windows and discounts for recurring visits.
Cat Sitting
Customized cat sitting maintains routines with feeding, play, and medication administration. Visits adapt to individual preferences, from social interaction to minimal disturbance. Instant updates keep owners informed about their cat's well-being.
Pet Sitting
Scheduled drop-in visits provide feeding, hydration, and companionship for pets during owner absences. Services include customized activities like playtime or medication management, with flexible durations to meet specific needs.
Wedding Services
Professional pet handling for weddings includes transportation, grooming, and companionship during ceremonies and receptions. Packages offer varying durations and add-ons like groomer transport, ensuring pets are included in special events.
People
B. Smith
Owner/Operator
A lifelong Rochester resident with a degree in Canine Behavior Training, B. Smith leads Rochester Dog Walkers with a passion for pet care. With prior experience in dog daycare and kennel management, they acquired RDW in 2019 to expand its community impact.
Jen G
Office Coordinator
Jen G, a Rochester native, manages office operations while caring for her English Mastiff. Her global travels include wildlife encounters in Australia. She ensures smooth administrative support for clients and team coordination.
Delaney
Dog Walker/Pet Care Specialist
A Rochester native with a Saint Bernard and Golden Doodle, Delaney specializes in dog walking. Her background includes working with rescue organizations and a passion for outdoor activities, bringing energy to daily pet interactions.
Michael
Dog Walker/Pet Care Specialist
Originally from Virginia, Michael brings Disc Golf enthusiasm and experience with diverse dog breeds. His pets include a Keeshond and a Lab/Chow mix, reflecting his adaptability to different animal personalities.
Joe
Dog Walker/Pet Care Specialist
With over a decade in Texas rescue organizations, Joe transitioned to Rochester for its pet-friendly community. His expertise spans all dog sizes and exotic pets, ensuring comprehensive care for diverse animal needs.
Questions
Are you insured and bonded?
Yes, we carry liability insurance, bonding, and workers' compensation covering all team members.
Do you offer evening and weekend services?
Yes, we're available 365 days a year, with a $12 fee for evenings and weekends.
How do I receive updates about my pet's care?
Instant email and app notifications with photos and visit details are sent after every visit.
What happens if my scheduled walker is unavailable?
We have backup staff ready to ensure uninterrupted service during emergencies or planned absences.
Can I customize visit schedules for puppies?
Yes, puppies under 6 months receive complimentary 1-hour time windows for frequent care needs.
Do you handle pets with special medical needs?
Our team administers medications and follows specific care instructions provided by clients.
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