Transforming Spaces, Enhancing Lives
Here at Blue Ridge Restoration and Construction, we are a team of local contractors working together to elevate home construction and roofing standards. Our company is based in Roanoke, Virginia, and we employ over thirty highly skilled tradesmen. We help to support our community by doing quality work in a timely manner. We are committed to our customers being satisfied, and our goal is to be on time and on budget with 100% client satisfaction.
We understand that building a home can be a difficult task, even for the experienced design-build contractors. That's why we believe that clear communication and working together as a team can help move things along more smoothly. Our design-build team is ready to take on your detailed project, and we are experts in home renovations and additions. We recently added a full-time interior designer to our team, which enables us to leap ahead of the competition on kitchen and bathroom remodeling projects.
Our Services
We offer a wide range of services, including construction, roofing, painting, gutters, and more. Our team of experts can help bring your ideas to life, and we work with you every step of the way to ensure that you get what you intended. Whether you're looking to remodel your kitchen or bathroom, or need a new roof installation, we've got you covered. We use high-quality GAF roofing materials and have the experience to ensure that your roof will protect your family.
We also offer handyman services, including installing new appliances, electrical outlets, and ceiling fans. Our team can create space that will bring years of enjoyment. Additionally, we can design and build pole barns and decks, as well as provide exterior building services. Our siding team is dedicated to providing our customers with the best in the business, and we can assist with repairs, replacements, and new installations.
Why Choose Us?
We're not satisfied until you are! We take pride in our insurance restoration work and have earned the Roanoke contractor award year after year. Our team of experts is highly skilled in many areas, including construction, renovation, roofing, demo, painting, tree services, and more. We offer free consultations and estimates for our services, and we're committed to providing quality work with the highest standards of respect, integrity, and communication.
Project Experience and Quality
The majority of the reviews praise the quality of work and professionalism of Blue Ridge Restoration & Construction. Customers have reported excellent communication, punctuality, and attention to detail. For example, Kathy Fleming left a 5-star review, stating that the contractor, Brent Andrew, and his crew were "FANTASTIC" and got back to her quickly when she had questions. Jonathan Barrett also gave a 5-star review, mentioning that the project manager, Ed, was responsive and went over every detail of the project to ensure things went smoothly.
Issues and Concerns
However, some reviews highlight issues with communication, work quality, and customer service. Tristan LaBelle gave a 1-star review, stating that the company was unresponsive, frequently no-showed, and left work unfinished for long periods. He also mentioned that they had to tear down the work to complete inspections properly. Koko Pierce received a 1-star review, claiming that the company turned her away despite setting up a meeting and discussing the project.
Completion and Timing
Some reviews mention delays in completing the project. Tristan LaBelle's review mentions that the project took 9 months, far exceeding the estimated 45 business days. Wayne's review, on the other hand, praises the company's prompt completion of the project.
Customer Service
Robbie, a project manager, is frequently mentioned in reviews as being reliable, honest, and communicative. Brian Wilburn's review highlights Robbie's excellent customer service, stating that he gave him the confidence that the job would be done with care and that he would be happy with the results.
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