Experience the art of fine cleaning, one garment at a time.
At Young's Dry Cleaning, we pride ourselves on being New Orleans' most trusted and reliable dry cleaning and laundry service provider since 1940. With a rich history and a commitment to excellence, our family-owned and operated business has been dedicated to providing top-notch cleaning services to the community. Over the years, we have evolved to incorporate the latest technology and innovative methods to ensure that our customers receive the highest level of service and quality.
Our Services
We offer a range of services designed to cater to your specific needs. Our free pick-up and delivery service allows you to conveniently have your clothes picked up and dropped off at your doorstep, ensuring that you can enjoy the luxury of having your clothes cleaned without having to leave your home or office. Our Express Locker service allows you to pick up and drop off your clothes at any of our convenient locations, 24/7/365. This patented technology enables you to communicate with us via email and smartphone app, making it easy to place orders, check on the status of your garments, and receive notifications when your orders are ready for pick-up.
Our Commitment to Quality
At Young's Dry Cleaning, we are committed to upholding the highest standards of quality and excellence. Our team of experienced professionals, led by Don and Dale, take pride in their work, ensuring that every garment is treated with care and attention to detail. We use state-of-the-art equipment and eco-friendly cleaning solutions to ensure that your clothes are cleaned to perfection. Our goal is to return your clothes in better condition than the day you bought them, and we strive to exceed your expectations with every order.
Our History
In 1940, Buck and Margie Young founded Young's Cleaners in the Gentilly neighborhood of New Orleans. Since then, the business has remained family-owned and operated, with Don and Dale, the third generation of the Young family, at the helm. Through the years, we have expanded our services and incorporated new technologies, but our commitment to quality, customer service, and community remains unwavering.
Our Mission
At Young's Dry Cleaning, our mission is to provide exceptional dry cleaning and laundry services that exceed our customers' expectations. We strive to build long-term relationships with our customers, based on trust, reliability, and a commitment to quality. We believe that our customers deserve the best, and we are dedicated to delivering the highest level of service, every time.
Excellent Customer Service and Quality
Many reviewers praised Young's Cleaners for their excellent customer service, quick turnaround time, and high-quality cleaning services. They appreciated the friendly and professional staff, who took great care in cleaning their garments, including delicate and sentimental items.
Praises for Pick-up and Delivery Service
Several reviewers raved about the convenience of Young's pick-up and delivery service, which saved them time and hassle. They appreciated the prompt and efficient service, which ensured their garments were cleaned and returned to them quickly.
Appreciation for Extra Efforts
Some reviewers expressed gratitude for the extra efforts made by Young's staff, such as remembering their names, taking great care of their garments, and going above and beyond to ensure customer satisfaction.
Negatives: Disputes over Charges and Damage to Garments
However, a few reviewers experienced issues with Young's, including disputes over charges, damage to garments, and poor customer service. Some reviewers felt that Young's had unfair policies, such as charging for services even if they couldn't clean the garment, and being unwilling to rectify mistakes.
Concerns about Communication and Responsiveness
A few reviewers experienced poor communication and responsiveness from Young's, including not receiving responses to their concerns, being treated rudely, and experiencing poor follow-through on promises.
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