We Fix Garage Doors Right!
At Precision Overhead Garage Door of Lakeland, FL, we are dedicated to providing top-notch garage door repair, replacement, and installation services to residents and businesses in the Polk County Florida area. With over 20 years of experience, our team of expert technicians has the skills and knowledge to tackle any garage door-related issue. Our commitment to excellence and customer satisfaction has earned us a stellar reputation in the community, with an impressive 91.1% 5-star rating from over 2,000 reviews.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of our customers. Our garage door repair services include 24/7 emergency repairs, same-day service, and a wide range of parts and components for all major brands. Our team can repair or replace broken springs, openers, cables, rollers, panels, and more. We also provide new garage door installation services, featuring a vast selection of styles, materials, and brands to suit every taste and budget.
In addition to our garage door services, we also offer garage door opener repair and replacement services, including LiftMaster openers. Our technicians are trained to diagnose and repair or replace faulty openers, ensuring your garage door operates smoothly and efficiently.
Our Promise
At Precision Overhead Garage Door of Lakeland, FL, we are committed to providing exceptional service, unparalleled quality, and unparalleled customer satisfaction. Our motto, "We Fix Garage Doors Right, " reflects our dedication to excellence and our commitment to getting the job done right the first time. Our team of professionals is trained to provide prompt, courteous, and professional service that exceeds your expectations.
Meet Our Team
Our team of expert technicians and customer service representatives are dedicated to providing exceptional service and ensuring your complete satisfaction. Click here to meet our team and learn more about our experiences, skills, and qualifications.
Repair Experience and Customer Service
The reviews highlight the importance of a positive repair experience and good customer service. Most customers praised the professionalism, knowledge, and courtesy of the technicians, who were described as "friendly, " "helpful, " and "efficient." The prompt response and same-day service were also appreciated by many customers.
Technician Performance
Several technicians were mentioned by name, including Josh, Matt, Alex, Doug, James, Andrew, Jesus, Stefan, and Robert. These technicians were praised for their expertise, professionalism, and courtesy. They were described as "very good, " "great, " and "awesome."
Company Response to Issues
In one case, a customer had a negative experience with a repairman trying to upsell unnecessary services. However, the company responded promptly to the issue, and the customer appreciated the willingness to listen and make improvements.
Garage Door Quality and Functionality
Many customers were satisfied with the quality and functionality of their garage doors after repair or installation. The doors were described as "quiet, " "smooth, " and "efficient."
Company Reputation and Loyalty
Several customers expressed their loyalty to Precision Garage Doors and Openers, stating that they would recommend the company to friends and family. Some customers mentioned that they had used the company for multiple repairs or installations.
Negative Experiences
A few customers had negative experiences, including one customer who felt that the company had become "too big" and no longer prioritized customers. Another customer was unhappy with the payment terms and decided to use a local company instead.
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