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A Family Legacy in Glass since 1926
Lee & Cates Glass has been a trusted name in Jacksonville and throughout North Florida for over nine decades. Founded by brothers-in-law Thomas D. Lee Sr. and Raymond H. Cates, our company has weathered storms and flourished due to unwavering family values, exceptional craftsmanship, and a commitment to customer satisfaction.
Family, Passion, and Expertise
From its humble beginnings in a post-boll weevil ravaged Southeast, Lee & Cates Glass has expanded its offerings to encompass a comprehensive range of glass-related services for both residential and commercial clients. Our success stems from:
- Generational Expertise: Our team includes members of the founding family, ensuring continuity of knowledge and values.
- Exceptional Craftsmanship: With decades of experience, our technicians deliver top-notch repairs, replacements, and installations.
- Dedicated Customer Service: We prioritize clear communication, timely responses, and customized solutions to meet your specific needs.
Comprehensive Services
Lee & Cates Glass offers a diverse selection of services, including:
Residential
- Glass repair and replacement in tubs & showers
- Insulated glass installation & repair
- Decorative & safety glass installation
- Sliding glass doors & windows
Commercial
- Storefront & office glass replacement & repair
- New construction & renovation glazing
- Commercial window tinting & UV protection
- Entrance & specialty glass installation
Passion for the Community
Beyond technical expertise, Lee & Cates Glass is dedicated to enriching the communities it serves. Our team actively volunteers with local organizations, driven by a spirit of generosity and a commitment to social responsibility.
A Commitment to Excellence
Since 1926, Lee & Cates Glass has stood the test of time, evolving to meet the changing needs of our customers. We attribute our longevity and success to our unwavering commitment to quality, family values, and exceptional customer service.
Service
The majority of the reviews praise the excellent service provided by Lee & Cates Glass. Customers have had positive experiences with the office staff, installers, and sales personnel. They appreciate the prompt communication, professionalism, and attention to detail.
Installation
Installations have been praised for being done efficiently, with good communication and a clean finish. The review by Brian Fitzgerald highlights the team's ability to complete the job quickly, which was not expected.
Attention to Detail
Warren, one of the installers, has received special praise for taking the time to ensure that the customer's windows were adjusted to their satisfaction.
Customer Service
The office staff, particularly Penny, have been commended for their excellent communication skills, going above and beyond to accommodate customers' needs.
Timeliness
The installers have consistently arrived on time, meeting customers' expectations.
Price
The price for services has been considered fair and reasonable.
Quality of Work
Installations have been praised for their quality, with customers commenting on the attention to detail and professionalism.
Overall Satisfaction
The majority of customers are extremely satisfied with the services provided by Lee & Cates Glass, expressing gratitude for the company's efforts to meet their needs.
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