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Your Trusted Partner for Property Management Solutions
At PropM, we specialize in comprehensive property management services designed to maximize your investment's potential. With over a decade of experience in the Portland metro area, our team operates 365 days a year, providing uninterrupted support for property owners, tenants, and vendors. Our dedicated professionals handle every aspect of property management, from tenant screening and rent collection to maintenance and eviction protection. We utilize cutting-edge technology, including 360-degree video documentation and 24/7 communication channels, to ensure transparency and efficiency.Our commitment to exceptional customer service is demonstrated through our live phone support, proactive maintenance solutions, and personalized approach to property management. Backed by Climate Neutral Certification and a track record of industry leadership, we combine local market expertise with innovative practices to deliver superior results for our clients.
Services
Property Management
Tenant Screening
Rent Collection
Maintenance
Eviction Protection
Highlights and features
- We operate 24/7 with live phone support 365 days a year.
- Our maintenance model avoids upcharges while using licensed, insured vendors.
- We utilize 360-degree video documentation and automated reminders for proactive management.
- Our team includes Certified Public Accountants and experienced property managers.
- We offer eviction cost coverage for uncontested cases.
Associations and certifications
- Climate Neutral Certified
What people say
24/7 availability
Proactive management
Exceptional service
Reliable rent collection
Responsive maintenance
Services
Property Management
Our comprehensive property management handles every aspect of rental property operations. We provide market analysis for optimal pricing, professional tenant screening, and timely rent collection. Our team conducts regular inspections using 360-degree video technology to maintain property condition records. We manage maintenance requests through licensed vendors while avoiding upcharges. With 24/7 availability, we ensure continuous support for tenants and property owners across the Portland metro area.
Tenant Screening
Our rigorous tenant screening process evaluates credit history, employment verification, and criminal background checks. We analyze debt-to-income ratios and rental history to identify qualified applicants. The process includes previous landlord references and eviction history checks to ensure reliable tenancy. This comprehensive approach minimizes risks while maintaining compliance with fair housing regulations. Our goal is to secure responsible tenants who will maintain properties and pay rent consistently.
Rent Collection
We ensure timely rent collection through automated systems and clear payment policies. Tenants can pay via free ACH transfers or credit card options through our online portal. Our system tracks payments and automatically issues late notices when necessary. We handle all collection communications while maintaining legal compliance. Rent distributions to owners occur promptly, with detailed accounting records maintained for transparency and tax purposes.
Maintenance
Our maintenance services prioritize prompt response and quality workmanship. We use licensed, insured vendors who provide warranty-backed repairs. The team troubleshoots issues systematically to minimize costs and prevent recurring problems. Emergency maintenance receives immediate attention through our 24/7 support system. Regular inspections help identify potential issues before they become major concerns, preserving property value over time.
Eviction Protection
We provide eviction protection for uncontested cases, covering associated costs. Our team follows proper legal procedures for tenant removal when necessary. We document all interactions and maintain detailed records to support legal actions. The service includes assistance with notice preparation and court proceedings. This protection helps minimize financial losses while ensuring compliance with state and local regulations.
People
Michelle Wrege
Property Manager
With 25 years of property management experience, Michelle specializes in client relations and market analysis. She combines local expertise with personalized service to help property owners maximize returns. Her approach emphasizes clear communication and proactive problem-solving.
Jen Coleman
Customer Service Specialist
Jen brings six years of customer service experience to property management operations. She focuses on tenant relations and administrative efficiency. Her background includes international travel and local market knowledge that enhances client interactions.
Devon Wheeler
Property Management Specialist
With 7 years in property management and prior military experience, Devon excels at problem-solving and technology implementation. She manages daily operations while maintaining high service standards for both owners and tenants.
Nadine Strandberg
Operations Coordinator
Nadine specializes in process optimization and client communication. Her problem-solving approach focuses on preventing issues before they arise. She combines technical expertise with customer service skills to maintain smooth operations.
Quincy Spears
Inspection Master
Quincy oversees property inspections and condition documentation. He uses advanced technology to maintain detailed records while focusing on time management and accuracy in property assessments.
Questions
Why should I hire a property manager?
Professional property managers increase rental income, reduce liability, minimize maintenance costs, and eliminate owner stress through expert management and 24/7 support.
Are you available during holidays and emergencies?
We operate 365 days a year with live phone support, handling maintenance requests, property showings, and tenant needs regardless of weather or holidays.
How do you handle late rent payments?
We implement a structured process with courtesy calls, late notices, and appropriate fees while maintaining legal compliance and owner communication.
What technology do you use?
We utilize 360-degree video documentation, automated reminders, online portals, and advanced software for property management efficiency and transparency.
How do you screen tenants?
Our comprehensive screening includes credit checks, employment verification, criminal background checks, eviction history, and previous landlord references to ensure qualified tenants.
Do you offer eviction protection?
We cover costs for simple uncontested evictions while following legal procedures to protect owner interests and minimize financial losses.
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