Dedicated Property Management for Minnesota and North Dakota
Real Property Management Optimum (RPM Optimum) has been providing comprehensive property management services in the Alexandria, MN, Fargo, ND, and surrounding areas for over 30 years. We understand the specific challenges faced by rental property owners and investors in the region, and our experienced team is dedicated to delivering tailored solutions that maximize your investment returns.
Our Approach to Property Management
We take a client-centered approach to property management, focusing on open communication, transparency, and personalized solutions. We offer a comprehensive range of services that cover every aspect of property ownership, from tenant screening and leasing to maintenance, rent collection, and financial reporting.
Asset Management
- Property inspections and valuation
- Rental pricing analysis and market strategy
- Tenant placement and screening
- Lease negotiation and execution
- Rent collection and payment processing
- Detailed financial reporting and owner statements
Maintenance & Repairs
- Comprehensive maintenance program with 24/7 emergency services
- Regular inspections and preventative maintenance plans
- Tenant communication and coordination of repairs
Communication & Transparency
- Online owner and tenant portals for convenient access to documents, communication, and property information
- Transparent fee schedule with no hidden charges
- Regular progress reports and performance updates
Client Support & Satisfaction
- Responsive customer service and personalized attention to your needs
- Dedicated team of experienced property managers
- Comprehensive tenant screening process to minimize vacancy rates
- Specialized programs for vacancy reduction and rent collection
Why Choose RPM Optimum?
- Experience and Expertise: Over 30 years of experience in the local market
- Client-Focused: Committed to providing personalized services and open communication
- Transparency and Accountability: Clear fee structure and regular reporting
- Technology-Driven: Advanced online platforms for seamless communication and document management
- Proven Results: Consistent rent collection, low vacancy rates, and maximized rental income for our clients
Issues with Communication and Honesty
Several reviewers experienced poor communication and dishonesty from the company. Leah Miller stated that the company was deceptive and rude when dealing with her security deposit refund. Jackie Bruder felt misled by the company's advertisement, which did not accurately represent the rental property. Jordan Henrichs and Leam LaBlanc both reported being lied to by the company, with Leam LaBlanc experiencing unannounced visits from company representatives.
Problems with Rental Properties and Maintenance
Reviewers also reported issues with the rental properties themselves. Jackie Bruder mentioned that the property had door knobs that locked automatically and charged a fee to unlock, and that there was no vent above the stove, which could cause a fire hazard. Leam LaBlanc experienced unannounced visits from company representatives, which made her feel disrespected.
Positive Experiences
On the other hand, some reviewers had positive experiences with the company. Chase Nielson and AndresF Rodriguez both appreciated the helpfulness and understanding of the company's representatives. Andrew Moses was very happy with the property management service provided by Josh and his team, citing their attention to detail and ability to follow up on any issues that arose.
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