Store with confidence, store with Gladstone
At Gladstone Self Storage, we're committed to providing top-notch storage solutions to the Kansas City, MO area. Our state-of-the-art facility is designed to meet the unique needs of our clients, offering a range of storage units and amenities that cater to different storage requirements.
Our Story
Our journey began with a simple goal: to provide quality storage units at affordable prices. We've since grown to become a leading self-storage facility in Kansas City, MO, serving residents and businesses in the surrounding areas. Our success is built on a foundation of excellent customer service, state-of-the-art security systems, and a deep understanding of our clients' storage needs.
Our Services
We offer a range of storage units in various sizes to accommodate different storage requirements. From small to large units, our temperature-controlled storage solutions are designed to keep your items safe and secure. Our facility is fully fenced and gated, with 24/7 video surveillance and personalized gate access for tenants. Drive-up access makes it easy to load and unload your items, and our interior storage units provide an additional layer of protection.
Climate-Controlled Storage
At Gladstone Self Storage, we understand the importance of maintaining a consistent temperature to protect your sensitive items. Our climate-controlled storage units are kept between 55°F and 85°F, ensuring that your belongings remain in optimal condition. Whether you're storing household items, electronics, or sensitive equipment, our temperature-controlled units provide the perfect environment for your valuables.
Convenience and Accessibility
Located at 7040 North Broadway, Kansas City, MO 64118, our facility is easily accessible from major roads and highways, including Hwy 169, Hwy 1, Hwy 152, and I-435. Our office hours are Monday through Friday from 9am to 5pm, and Saturday from 9am to 3pm. Access hours are from 6am to 11pm, Monday through Sunday.
Why Choose Us
At Gladstone Self Storage, we pride ourselves on our commitment to excellence. Our skilled and qualified staff are dedicated to providing exceptional customer service, ensuring that your storage experience is hassle-free and convenient. With our state-of-the-art security systems, climate-controlled units, and drive-up access, you can trust that your belongings are in good hands.
Poor Customer Service and Negligence
A reviewer, Bryan Carroll, had a terrible experience with Gladstone Storage. He found a 24ft trailer overflowing with trash and damaged items blocking the aisle, which caused damage to his rear bumper. Despite reporting the issue, the office manager was unhelpful, and they refused to take responsibility for the damage.
Excellent Customer Service and Facilities
Most reviewers were extremely satisfied with the customer service and facilities at Gladstone Storage. They praised the staff, particularly Jamie and Sam, for their helpfulness, friendliness, and professionalism. Many reviewers appreciated the clean and secure facilities, easy accessibility, and competitive prices. Some reviewers also mentioned the hassle-free process of renting and moving in and out of the storage units.
Areas for Improvement
A few reviewers had issues with the prices and billing practices at Gladstone Storage. Candi Wallace was unhappy with the full month's storage fee charged, and Constance Findley mentioned the prices had doubled over four years without visible improvements to the facility.
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