We'll care for your property as meticulously as we care for our own!
Our Story
At Augusta Rental Homes, we understand that managing rental properties can be a daunting task, especially for those who are new to the business. That's why we established our company to provide top-notch property management services to property owners and residents in the Augusta area. Our mission is to be a steward of the asset, respecting both the resident and the owner's interests in the property.
Our History
Founded in 2014, Augusta Rental Homes was born out of a need for a more owner-centric property management company. Our President, Paul Rush, saw the need for a company that would not only send a rent check and a report in the mail to its owners, but one that would also provide actionable data and services to help owners better understand and manage their investments.
Our Core Values
At Augusta Rental Homes, we believe in providing a high level of service to both our residents and our owners. Our core values include:
- Easy to understand terms
- Simple fee structure
- Honesty and transparency
- Stewardship of the asset
Meet Our Team
Our team is comprised of experienced professionals who are dedicated to providing exceptional service to our residents and owners. Meet our President, Paul Rush, and our Owner Services team member, Jaron Bergeron.
Our Services
Our comprehensive services include:
- Marketing: We strategically list your property to find the right residents quickly.
- Resident Screening: We use a rigorous screening process to qualify applicants.
- Rent Collection: We make sure rent is collected on time, every time.
- Maintenance: Our full-time maintenance staff handles issues quickly and efficiently.
- Insider Reports: We provide online access to monthly statements, inspection reports, and invoice copies.
What Sets Us Apart
As real estate owners ourselves, we understand the ins and outs of successfully managing rental properties. We personally handle everything from acquisitions to leasing to inspections to maintenance. We also have a 24/7 Repair Center to ensure that any issues are addressed promptly.
Our Commitment to the Community
As a local business, we are committed to giving back to the community. We believe in being actively involved in NARPM (National Association of Residential Property Managers) and staying current on the latest property management industry trends. We also prioritize transparency and honesty in all our interactions with our residents and owners.
Get in Touch
If you're interested in learning more about our property management services or would like to schedule a free rental analysis, please don't hesitate to contact us. We look forward to serving you!
Positive Experiences with Augusta Rental Homes
Augusta Rental Homes has received praise from several reviewers for their excellent customer service, efficient maintenance, and smooth rental process. Reviewers have expressed their satisfaction with the company's responsiveness to issues, prompt repairs, and proactive maintenance.
Helpful Staff and Efficient Maintenance
Miranda, a member of the Augusta Rental Homes team, has been particularly praised for her thoroughness, diligence, and helpfulness throughout the rental process. Buster Cumbee has also been commended for his efficiency and effectiveness in resolving issues and ensuring that everything is fixed and taken care of.
Satisfied Renters and Owners
Renters have expressed their happiness with their decision to rent through Augusta Rental Homes, citing the company's ability to make the rental process easy and stress-free. An owner has also praised the company for finding a wonderful, long-term tenant and minimizing repair costs through good vetting of applicants.
Negative Experiences with Augusta Rental Homes
However, some reviewers have had negative experiences with Augusta Rental Homes, citing issues with property maintenance, cleanliness, and communication.
Property Maintenance and Cleanliness Issues
Some renters have reported problems with property maintenance, including issues with roaches, cigarette smoke, mold, and broken appliances. They have also mentioned that the yards were unsightly, with leaves and debris scattered around, and that the driveways were poorly maintained.
Communication Issues and Billing Disputes
Reviewers have also reported communication issues with the company, citing that they were not informed about certain issues with the property and were billed for repairs that they felt were not their responsibility.
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