At Platinum Maid, we're committed to providing top-tier domestic and commercial Virginia cleaning services that surpass any maid services company in the Northern VA areas. Our dedicated team of professionals is carefully vetted and certified to ensure the highest standard of customer care imaginable. With our Platinum-50 Care System, we guarantee a cleaning experience that meets the specific needs of each and every one of our clients.
Our Mission
Our mission is to provide unparalleled maid services that exceed customer expectations, raising the bar for the industry across all categories. We pride ourselves on our commitment to customer satisfaction, and we're dedicated to building long-lasting relationships with our clients. Our team is fully bonded and insured for your guaranteed trust and confidence.
Our Services
We offer a wide range of services tailored to meet the needs of our clients, including:
- Residential house cleaning services
- Commercial janitorial services
- Move-in/move-out cleaning services
- Carpet, rug, and furniture cleaning
- Bathroom and kitchen cleaning
- Monthly apartment cleaning
Our Commitment to Green Cleaning
At Platinum Maid, we care about your health and the environment. That's why we use non-hazardous, non-toxic, environmentally friendly products that are safe for your children, pets, and the atmosphere. Our professional home cleaning service aims to eliminate the health and environmental risks associated with cleaning, ensuring a safe and risk-free environment for you and your family.
What Our Clients Say
Don't just take our word for it! Our clients rave about our services, citing our consistent and reliable work, trustworthy staff, and commitment to meeting their unique needs. Whether you're looking for quality home cleaning support for residential property, move-in or move-out cleaning services for the commercial markets, or monthly apartment cleaning for your city dwelling, we're here to serve you.
Call for Quote!
Get a free estimate today and experience the Platinum Maid difference for yourself! Call us at (571) 337-3525 or request a quote online.
Overall Satisfaction
The reviews range from 1 to 5 stars, indicating varying levels of satisfaction with the services offered by Platinum Maid. While some customers have had exceptional experiences, others have been disappointed with the quality of service and attention to detail.
Attention to Detail
Some customers have praised the company's attention to detail, with one reviewer stating that the crew paid great attention to detail as always. Others, however, have reported that the cleaning ladies did not do a thorough job cleaning the floors, with some areas still requiring attention after multiple visits.
Timeliness
There have been some issues with timeliness, with one reviewer indicating that the cleaning team showed up 20 minutes late and another reporting that they had to leave due to their inability to arrive at the designated time.
Staff Integrety
One reviewer has reported that the staff consistently has integrity issues and makes mistakes repeatedly, despite being shown what to do or not to do.
Service Quality
While some customers have been extremely satisfied with the service, others have reported subpar quality, with one reviewer stating that the company did a terrible job and another reporting that the cleaning ladies left a big stain on the stove top.
Value
Some customers have praised the company's value, with one reviewer stating that they charge less than a national service they used at their previous home.
Customer Service
The company has received praise for its customer service, with one reviewer stating that the crew was super responsive and another reporting that they were willing to accommodate special requests.
Conclusion
While Platinum Maid has received several positive reviews, there have also been some significant issues with the quality of service, attention to detail, and staff integrity. It is essential for potential customers to thoroughly research the company and read multiple reviews before making a decision.
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