Located in Morganton, North Carolina, Buff's Tire and Service, Inc. has been providing top-notch auto repair services and tires to the community since 1952. We take pride in being a family-owned and operated business that has served generations of customers from Morganton, Charlotte, Lincolnton, Valdese, Drexel, Nebo, and beyond. Our commitment to excellent customer service, quality work, and competitive pricing has made us the go-to shop for all automotive needs.
Tires
At Buff's Tire and Service, Inc., we understand that choosing the right tires can be overwhelming. That's why we offer a wide selection of tires from leading brands such as Michelin, BFGoodrich, Uniroyal, Bridgestone, and Hankook. Whether you're looking for tires for your car, truck, SUV, van, or any other vehicle, we have got you covered. With our online Tire Fitment Guide and search bar, finding the perfect tires for your vehicle has never been easier.
Auto Repair Services
In addition to our extensive tire selection, we also offer a comprehensive range of auto repair services. From oil changes and brake repair to alignment and suspension repair, our team of skilled technicians has the expertise to handle all your automotive needs. We use state-of-the-art equipment and adhere to the highest industry standards, ensuring that your vehicle is in good hands.
Customer Service
At Buff's Tire and Service, Inc., we believe in putting our customers first. We understand the importance of providing a friendly and welcoming atmosphere, which is why we strive to create a "hometown" feel that assures you and your vehicle are in the best of care. Our shuttle services for customers who may need to leave their vehicle with us for repairs are just one of the many ways we go above and beyond to make your experience with us as seamless and stress-free as possible.
Community Involvement
As a long-standing member of the Morganton community, we are committed to giving back. We are proud to support local schools, sports teams, and other community organizations. We believe that strong communities are built on the foundation of strong relationships, which is why we are dedicated to building lasting connections with our customers, employees, and community members.
Conclusion
With over 70 years of experience in the automotive industry, Buff's Tire and Service, Inc. has established itself as a trusted and reliable source for tires and auto repair services in Morganton, North Carolina. Our commitment to quality work, competitive pricing, and excellent customer service has made us the preferred choice for drivers in the area. Whether you're in need of new tires or auto repair services, we invite you to stop by our shop and experience the Buff's Tire and Service, Inc. difference for yourself.
Overview of Customer Reviews
The majority of customers have expressed high satisfaction with the services provided by Buff's, with 14 out of 17 reviews rating the business 5 stars. The customers praise the honesty, friendliness, and efficiency of the staff, as well as the fair prices and quality of work.
Customer Satisfaction
Customers appreciate the quick and efficient service, with many mentioning that they were able to get in and out quickly. The staff is described as friendly, knowledgeable, and courteous, making customers feel at ease.
Services Provided
The services provided by Buff's include oil changes, tire rotations, inspections, and motor work. Customers have expressed satisfaction with the thoroughness of the services, and the attention to detail provided by the staff.
Complaints and Areas for Improvement
There are a few areas where customers have expressed dissatisfaction. One customer reported that their engine oil was overfilled, and they did not think the oil filter was changed. Another customer was disappointed with the lack of notification when their car was ready for pickup.
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