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Your Trusted Insurance Partner in Kailua-Kona, HI
Matthew DeMille has served the Kailua-Kona community for over a decade, combining deep industry expertise with personalized service. Our team brings more than 24 years of cumulative business experience, including 10 years specializing in insurance solutions tailored to individual and commercial needs. As a third-generation State Farm agent, we prioritize building lasting relationships with policyholders while maintaining a strong commitment to community service through local organizations like Catholic Charities and the Boy Scouts of America.Our services span auto, homeowners, life, health, and business insurance, with specialized offerings for recreational vehicles, boats, and pet coverage through Trupanion. We emphasize transparent communication, prompt claims assistance, and comprehensive risk management strategies to protect families and businesses across Hawaii. Our office maintains flexible availability with 24/7 contact options while fostering a team culture rooted in Aloha spirit and customer-centric values.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Business Insurance
Boat Insurance
Condo Insurance
Renters Insurance
Pet Insurance
Recreational Vehicles Insurance
Personal Articles Insurance
Highlights and features
- We offer 10+ years of specialized insurance expertise with personalized service
- Our team provides 24/7 availability for urgent insurance needs
- We implement transparent communication and honest policy guidance
- Our agency maintains strong community ties through local volunteer work
- We offer comprehensive coverage options including pet insurance through Trupanion
What people say
Friendly and knowledgeable
Amazing insurance agent
Prompt and courteous interactions
Helped with claims process
Highly recommend
Services
Auto Insurance
Our auto insurance policies protect against financial loss from accidents, theft, or damage while providing liability coverage for responsible drivers. We offer customizable options including safe driving rewards, bundling discounts, and rental car assistance. Our team helps clients understand coverage limits, deductibles, and state requirements while ensuring prompt claims processing and policyholder education.
Homeowners Insurance
We provide comprehensive homeowners insurance covering structural damage, personal belongings, and liability protection for property owners. Our policies address common risks like hurricanes, floods, and earthquakes while offering additional coverage for high-value items. We assist with policy customization based on property type, location, and specific risk factors while maintaining strong relationships with local repair professionals for post-claim support.
Life Insurance
Our life insurance solutions offer financial protection for families and businesses through term and permanent policy options. We help clients assess appropriate coverage amounts based on income replacement needs, mortgage protection, and future expenses. The agency provides policy reviews to ensure alignment with changing life circumstances while emphasizing transparent communication about premium structures and benefit provisions.
Business Insurance
We specialize in business insurance packages protecting against property damage, liability claims, and operational disruptions. Our offerings include general liability, commercial property, and business interruption insurance tailored to Hawaii's unique business environment. We work with local entrepreneurs to develop risk management strategies that address industry-specific exposures while maintaining compliance with state regulations.
Boat Insurance
Our boat insurance policies cover watercraft against damage from collisions, weather events, and theft while providing liability protection for third-party incidents. We offer coverage for various vessel types including sailboats, motor yachts, and fishing boats operating in Hawaiian waters. The agency assists with policy customization based on usage patterns, storage methods, and navigational limits while maintaining relationships with local marine repair specialists.
People
Matthew DeMille
State Farm Agent
Third-generation State Farm agent with 10 years in insurance and 24 years total business experience. Graduated from University of Utah with Health Promotion degree. Active community leader serving Catholic Charities and Boy Scouts of America.
Mele DeMille
Team Member
Experienced insurance professional with 11 years of service. Former competitive athlete participating in Ironman and marathon events. Handles policy administration and client relations with extensive knowledge of Hawaii's insurance requirements.
Alex Burnett
Office Associate
Licensed team member with 6 years of experience. Specializes in auto, home, and flood insurance. Originally from Utah with deep knowledge of State Farm products and local risk factors affecting Hawaii residents.
Sherrie Finstad
Service Specialist
Licensed property and casualty expert with extensive State Farm experience. Handles policy servicing and claims coordination. Maintains strong knowledge of Hawaii's regulatory environment and insurance compliance requirements.
Tori Finstad
Virtual Associate
Supports policy administration and customer service functions from remote location. Trained in State Farm's virtual operations protocols. Provides additional capacity for client communications and documentation processing.
Questions
What types of insurance do you offer?
We provide auto, homeowners, life, health, business, boat, and recreational vehicle insurance. We also offer pet insurance through our partnership with Trupanion.
How can I get a personalized insurance quote?
Visit our website to start a personalized quote online, or contact us directly at (808) 331-1113 for in-person assistance at our Kailua-Kona office.
Do you handle insurance claims?
Yes, we provide comprehensive claims support with direct assistance from our experienced team members during office hours and through 24/7 contact options.
Are you available outside regular business hours?
We offer after-hours appointments by request and maintain 24/7 contact availability via phone or text for urgent insurance needs.
Do you serve areas beyond Kailua-Kona?
While based in Kailua-Kona, we serve clients across Hawaii Island with personalized insurance solutions for individuals and businesses.
What makes your agency different?
We combine third-generation insurance expertise with personalized service, local community involvement, and 24/7 client availability while maintaining strong industry partnerships.
