Business Details
Custom Swimming Pool Design & Construction in Columbia, SC
Crystal Pools has dedicated itself to transforming outdoor spaces into personalized backyard retreats since 1982. Our team combines technical expertise in drainage, structural requirements, and code compliance with artistic vision to create durable, aesthetically integrated pools, spas, and outdoor living areas. With over 43 years of industry experience, we offer comprehensive services including custom design, construction, renovations, and maintenance. Our certified professionals hold advanced credentials from PHTA, International Watershape Institute, and GENESIS, ensuring technical excellence and creative innovation.We maintain a fully stocked warehouse for rapid service response and partner with trusted financing providers to make luxury pools accessible. Client satisfaction drives every project, from initial concept to ongoing maintenance, with a proven track record of repeat business and referrals.
Services
Custom Gunite Pools
Pool Renovations
Weekly Maintenance
Equipment Service
3D Design Planning
Highlights and features
- We offer 43 years of specialized pool industry expertise.
- Our team holds advanced certifications from PHTA and GENESIS.
- We provide comprehensive services from design to maintenance.
- Our financing partnerships make luxury pools accessible.
- We maintain a fully stocked warehouse for rapid service response.
Associations and certifications
- PHTA/GENESIS
- International Watershape Institute
- Home Builder Association of South Carolina
- Better Business Bureau
What people say
Exceptional Team
Top-notch workmanship
Knowledgeable technicians
Excellent service
Highly recommended
Services
Custom Gunite Pools
We design and build custom gunite pools tailored to your property's unique characteristics. Our process combines technical expertise in structural requirements with artistic vision for aesthetic integration. Clients receive 3D design visualizations before construction begins to ensure alignment with their vision.
Pool Renovations
Our renovation services modernize aging pools with updated features and materials. We begin with comprehensive blueprint planning to address structural needs while enhancing functionality. Past clients report transformed outdoor spaces that exceed original expectations through our detailed approach.
Weekly Maintenance
We offer scheduled maintenance programs to keep pools in optimal condition. Services include chemical balancing, vacuuming, filter cleaning, and equipment inspections. Our technicians provide preventive care to minimize repair needs while maintaining water quality and system efficiency.
Equipment Service
Our certified technicians handle all equipment repairs and installations with prompt response times. We service pumps, filters, heating systems, and automation controls using genuine replacement parts. Emergency service options ensure minimal disruption to pool enjoyment.
3D Design Planning
We utilize advanced 3D modeling to visualize pool designs before construction begins. This process incorporates drainage requirements, elevation considerations, and aesthetic elements. Clients receive detailed blueprints and video renderings to make informed decisions about their outdoor living space.
People
Ali Felschow
CEO / Certified Master Pool Builder
Ali Felschow leads Crystal Pools with 43 years of industry experience, holding the highest PHTA certification level. She oversees design and construction while maintaining active involvement in client consultations and project execution.
Questions
What pool services do you offer?
We provide custom pool design, construction, renovations, equipment service, and weekly maintenance programs across South Carolina.
Do you offer pool financing options?
Yes, we partner with Lyon Financial and HFS Financial to provide unsecured pool financing solutions since 1979.
Are your technicians certified?
Our team holds PHTA certifications, including Advanced Pool Builder and Certified Master Pool Builder designations.
How do you handle pool renovations?
We begin with detailed blueprint planning and 3D design visualization to ensure client vision alignment before construction.
What maintenance packages are available?
We offer weekly, biweekly, and monthly maintenance packages including chemical balancing, cleaning, and equipment checks.
