Transform Your Space, Transform Your Life
At Town Flooring, we pride ourselves on being the go-to destination for all your home improvement needs in Charlottesville, VA. As a locally-owned and operated company, we're committed to providing exceptional service, unparalleled expertise, and a vast selection of premium flooring and countertop products.
Our Story
Established with the goal of helping our community create beautiful, functional, and comfortable living spaces, we've built a reputation for excellence in the flooring industry. Our team of experts has over 80 years of combined experience, ensuring that you receive personalized guidance and support throughout your project. Whether you're looking to upgrade your home, office, or commercial space, we're here to help you every step of the way.
Our Services
Our comprehensive range of services is designed to cater to diverse needs and preferences. From shower installation to bathroom and kitchen remodeling, commercial flooring installation, and more, our professional installers and project specialists are dedicated to delivering outstanding results that exceed your expectations.
Why Choose Us?
We're committed to excellence in everything we do. With a huge selection of flooring and countertops from top manufacturers, our Tile Design Center offers the largest selection of ceramic tile in the area. Our knowledgeable staff is always happy to provide expert advice, and our specialty products, such as reclaimed hardwood and extra-wide hardwood, set us apart from the competition. As a token of appreciation, we offer a $100 gift card for each referral that results in a purchase.
Meet the Team
Our team is comprised of skilled professionals who share a passion for delivering exceptional customer service, expert knowledge, and a commitment to helping you achieve your vision. We believe that everyone deserves to live and work in a space that inspires joy, comfort, and beauty.
Get Started Today!
Ready to transform your space? Request an estimate today and let our team help you bring your vision to life.
Sales and Customer Service
The reviews highlighted the importance of sales and customer service in the flooring industry. Several reviewers praised the prompt responses and helpfulness of the sales team, particularly Coe and Bruce, who went above and beyond to assist with flooring choices and scheduling. However, some reviewers experienced poor customer service, including being insulted by a salesman and being sent in circles when following up on issues.
Installation and Quality of Work
The quality of installation and workmanship was a significant aspect of the reviews. While some reviewers were extremely satisfied with the installation process, others experienced mediocre or poor work quality. Some installers took shortcuts, damaged walls, and did not take pride in their work. However, many reviewers praised the efficient and hardworking installation crews who did an amazing job.
Pricing and Value
Pricing was another crucial factor in the reviews. Many reviewers appreciated the reasonable pricing and value for money offered by Town Flooring. Some even compared prices with other companies and found Town Flooring to be the most competitive.
Responsiveness and Follow-up
The responsiveness and follow-up of the company were also evaluated in the reviews. Some reviewers appreciated the prompt responses and follow-up from the sales team, while others experienced delays or a lack of follow-up on issues.
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