Trust us to make your clothes look their best!
At Steve's Dry Cleaners & Laundry, we have been proudly serving the Shreveport and Bossier City area since 1977. As a family-owned and operated business, our goal is to make our customers' lives easier by providing top-quality dry cleaning and laundry service with a focus on excellence and customer service.
Our Story
Our journey began in 1977 when Rodney and Rita Stevens Sr. purchased and opened Steve's Cleaners. Their son, Rodney Stevens Jr., and daughter, Rhonda, soon joined the business. Over the years, we have grown from a single store with 5 employees to 4 locations with 22 employees. Despite the changes in the industry, we have stayed committed to our values of quality, excellence, and customer service.
Our Services
At Steve's Dry Cleaners & Laundry, we offer a wide range of services to cater to all your dry cleaning and laundry needs. Our state-of-the-art facilities are equipped with electric air-driven presses and a computerized dry cleaning machine, ensuring that your garments receive the highest level of care. Our team of experienced professionals is dedicated to providing exceptional cleaning services, including:
- Dry cleaning for delicate garments such as wool, silk, and suede
- Laundry services for everyday clothes
- Stain removal and garment preservation
- Shirt press and finishing services
- Alteration and repair services
Our Commitment
At Steve's Dry Cleaners & Laundry, we are committed to providing our customers with the highest level of service and quality. We understand the importance of looking your best, and we strive to ensure that your garments are always clean, pressed, and ready to wear. Our team is dedicated to building long-term relationships with our customers, and we look forward to serving you.
Overall Experience
The reviews highlight a mix of positive and negative experiences at Steve's Cleaners. While some customers praised the cleaners for their convenient location, good quality service, and kind owner, others had negative encounters with poor customer service, damaged clothes, and burnt buttons.
Quality of Service
The quality of service at Steve's Cleaners seems to be inconsistent. Some customers appreciated the cleanliness and speed of the service, with one reviewer mentioning that their clothes were ready the next day. On the other hand, others had issues with their clothes being ruined or damaged, with one reviewer warning people not to take their clothes there.
Customer Service
Customer service was a major area of concern for some reviewers. One reviewer had a horrible experience with the customer service, while another appreciated the owner's kindness in going back into the store to help them after hours. Another reviewer mentioned that the customer service can be poor at times.
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