Business Details
42 Years
experience
Managed Print Services in Atlanta, GA | Flex Imaging
Flex Imaging has been a trusted provider of print management solutions since 1984, serving businesses across Metro Atlanta and nationwide. Our expertise lies in optimizing print environments through Managed Print Services, document solutions, and advanced technology partnerships. With over three decades of experience, we specialize in reducing operational costs, enhancing workflow efficiency, and providing tailored solutions for small to enterprise-level organizations. Our team of certified technicians and solution experts delivers proactive maintenance, remote monitoring, and nationwide service fulfillment.We prioritize client satisfaction through transparent billing, no long-term contracts, and a commitment to evolving with industry advancements. Our partnerships with HP and inclusion in Georgia's Authorized HP Resellers list underscore our technical authority. By focusing on measurable outcomes like cost-per-page optimization and inventory reduction, we help businesses transform print infrastructure into a strategic asset while maintaining a client-centric approach that has retained customers for 30+ years.
Services
Managed Print Services
Fleet Management
Print Security
Scanning Solutions
Cloud Document Sharing
Toner Supply Management
Preventative Maintenance
Remote Monitoring
Document Workflow Optimization
HP Partner Services
Details
- Year established: 1984
Highlights and features
- We offer 30+ years of print management expertise with nationwide service coverage
- Our solutions reduce print costs by up to 30% through optimization and standardization
- We provide proactive maintenance with remote monitoring technology
- Our team includes factory-certified technicians and HP document specialists
- We guarantee no hidden fees with transparent cost-per-page billing models
Associations and certifications
- HP Partners
- HP Authorized Resellers
What people say
Proactive maintenance
Cost-saving solutions
Knowledgeable technicians
Reliable service
Customized approaches
Services
Managed Print Services
Our Managed Print Services optimize print infrastructure by analyzing current usage patterns and implementing cost-saving measures. We standardize equipment fleets, implement proactive maintenance schedules, and provide remote monitoring to reduce downtime. This comprehensive approach helps businesses achieve measurable savings while improving document workflow efficiency across multi-location operations.
Fleet Management
Our Fleet Management solution consolidates print device oversight through centralized monitoring and supply chain optimization. We track toner levels, schedule preventative maintenance, and coordinate repairs across mixed-vendor environments. This streamlines operations by eliminating duplicate service contracts and reducing supply ordering errors through our single-point-of-contact service model.
Print Security
Our print security services implement policy-based controls for document access and data protection. Features include user authentication, secure pull printing, and audit trails for compliance monitoring. We help organizations protect sensitive information through encryption protocols and access control systems that meet industry-specific regulatory requirements.
Scanning Solutions
Our scanning solutions convert paper documents into searchable digital formats using HP Capture and Route technology. This enables secure document sharing, automated workflow routing, and cloud storage integration. Businesses benefit from improved information accessibility while maintaining compliance with data retention policies through centralized management tools.
Cloud Document Sharing
HP Flow CM Professional enables secure cloud-based document management with enterprise-grade encryption. Our solution supports mobile access, version control, and collaborative editing features while maintaining data sovereignty. Organizations gain secure file sharing capabilities with audit trails and permission-based access controls for enhanced document security.
People
Don Hester
COO
As co-founder and COO, Don Hester oversees operations with 30+ years of print industry experience. He previously held leadership roles at Milner Business Products and Lanier Worldwide, bringing strategic management expertise to Flex Imaging's service delivery.
Jim Ward
CEO/CFO
Co-founder Jim Ward provides strategic direction and financial oversight. With prior experience at Xerox Corporation, he focuses on long-term business growth while maintaining fiscal responsibility for Flex Imaging's nationwide operations.
Mike Callahan
VP Operations
Mike Callahan manages service technicians and warehouse operations with technical expertise developed over 15+ years in print management. His hands-on approach ensures efficient parts distribution and equipment maintenance for client operations.
Gabi Rican
Director of IT
Gabi Rican leads technology implementation with 12 years of IT infrastructure experience. He specializes in integrating print management systems with client networks while maintaining security protocols and system compatibility across diverse technology environments.
Tony Davis
Senior Account Manager
Tony Davis develops strategic print solutions for key accounts with 18 years of client relationship management experience. He focuses on optimizing print environments while maintaining cost-efficiency and service quality for enterprise clients.
Questions
How does Managed Print Services reduce operational costs?
By optimizing print fleets, implementing preventative maintenance, and consolidating service contracts, we reduce transaction costs and eliminate inventory carrying expenses through centralized management.
What security features protect sensitive documents?
Our solutions include user authentication, encrypted document transmission, audit trails, and secure pull printing to prevent unauthorized access to confidential information.
Do you support nationwide organizations?
Yes, our national service network provides consistent support across multiple locations with centralized billing and standardized service protocols for enterprise clients.
How do you handle emergency repairs?
While we don't offer 24/7 emergency services, our proactive monitoring system often addresses issues before they impact operations through scheduled maintenance and supply replenishment.
Can you integrate with existing IT systems?
Our solutions integrate with network infrastructure through remote monitoring appliances that maintain security protocols while providing real-time device status and usage analytics.
What makes your service different from competitors?
Our combination of HP partnership expertise, 30+ years of experience, and nationwide service network provides unique value through proven cost-saving methodologies and customized implementation strategies.
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