Business Details
46 Years
experience
Personalized Jewelry Services Tucson
Caldwell Jewelers has been serving Tucson since 1980, evolving from a small office to a trusted full-service jewelry destination. Founded by B.J. Caldwell, an early Graduate Gemologist in Tucson and the first Master Gemologist Appraiser in the region, our legacy of excellence continues under Monica Caldwell, who owns and operates the business today. We specialize in custom jewelry design, professional appraisals, and expert repairs performed in-house by master goldsmith Martin Rodriguez, who brings over 27 years of experience. Our team includes certified Graduate Gemologists and Master Gemologist Appraisers dedicated to maintaining GIA grading standards. We offer a wide selection of new and estate jewelry, including diamonds, gemstones, engagement rings, and vintage pieces.Our satisfaction guarantee ensures customers receive exactly what they want, with 30-day return policies and diamond grading verification through GIA. As an independent appraiser, we provide Retail Replacement, Fair Market, and Liquidation Valuation reports compliant with the Uniform Standards of Professional Appraisal Practices. Our in-house repair services handle all metals and include complimentary cleaning and wear inspections. For personalized service, we operate by appointment, allowing dedicated time to address individual client needs. With generations of combined expertise, we remain committed to delivering professional, trustworthy jewelry solutions.
Services
Custom Jewelry Design
Jewelry Appraisals
Jewelry Repair
New Jewelry Sales
Estate Jewelry Conversion
Details
- Year established: 1980
Highlights and features
- We provide personalized appointments with certified gemologists
- Our master goldsmiths perform repairs in-house
- Our diamonds meet GIA grading standards with verification guarantee
- We offer 30-day satisfaction guarantees on all purchases
- We provide trade-up options for future upgrades
Associations and certifications
- American Society of Appraisers
- Gemological Institute of America
What people say
Excellent service
Will definitely return
Services
Custom Jewelry Design
Create one-of-a-kind jewelry through personalized consultations with our Graduate Gemologists. We transform ideas into reality using traditional wax carving and modern casting techniques. Our designers work closely with clients to develop unique pieces that reflect individual stories and preferences.
Jewelry Appraisals
Receive certified valuations from our Master Gemologist Appraisers qualified by the American Society of Appraisers. We provide Retail Replacement, Fair Market, and Liquidation Valuations that meet USPAP standards. Our appraisals include detailed diamond grading verified against GIA benchmarks.
Jewelry Repair
Professional repair services performed in-house by master goldsmith Martin Rodriguez with 27 years of experience. We handle all metals including gold, silver, and platinum. Services include sizing, stone setting, and complex restoration while maintaining jewelry security in our safe.
Diamond Grading
Precision diamond grading conducted by GIA-certified gemologists using industry-standard equipment. We guarantee our grading against GIA certification with verification options. Our experts evaluate color, clarity, carat weight, and cut quality for accurate valuation.
Estate Jewelry Conversion
Transform inherited jewelry into personalized designs while preserving sentimental value. Our designers work with existing gemstones and metals to create updated pieces that match modern tastes while maintaining historical elements from original jewelry.
People
Monica Caldwell
Owner & Master Gemologist Appraiser
Graduate Gemologist with extensive appraisal expertise, Monica continues Caldwell family's jewelry legacy. She provides personalized service ensuring client needs are met through her deep understanding of jewelry craftsmanship and valuation standards.
Martin Rodriguez
Master Goldsmith
27-year veteran goldsmith trained by his father, a Master Goldsmith with 50 years experience. Specializes in complex repairs and restorations, maintaining jewelry integrity while executing precise modifications.
Questions
What services does Caldwell Jewelers offer?
We provide custom jewelry design, professional appraisals, jewelry repair, new jewelry sales, and estate jewelry conversion services.
Do you offer jewelry appraisals for insurance purposes?
Yes, we provide Retail Replacement Valuation appraisals meeting insurance requirements, graded to GIA standards by Master Gemologist Appraisers.
Can you repair all types of jewelry?
Our master goldsmith handles all metals including gold, silver, and platinum, performing sizing, stone setting, and complex restorations.
Do you provide trade-up options for jewelry?
Yes, we offer trade credits for future upgrades - 105% of original purchase price if bought here, or standard trade values for outside items.
What is your return policy?
We offer 30-day returns for exchange or refund with original purchase receipts, including credit card purchases.
Are appointments required for services?
Yes, we operate by appointment only to provide personalized service, except for Saturday walk-ins with advance notice.
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