Business Details
50 Years
experience
Emergency
services
Trusted HVAC, Electrical & Plumbing Services in Virginia, MD & NC
Founded in 1976, Michael & Son has grown from humble beginnings into a trusted leader in home services, delivering exceptional HVAC, electrical, plumbing, and restoration solutions across Virginia, Maryland, North Carolina, and Washington, DC. Our commitment to integrity, customer-first service, and technical expertise has earned us over 10,000 verified reviews and a reputation as a reliable partner for homeowners. With 24/7 emergency support, NATE-certified technicians, and a focus on innovation, we combine decades of experience with modern solutions to meet evolving customer needs.Our team of 3,000+ professionals operates 500+ service trucks, ensuring prompt response times and comprehensive coverage for both routine maintenance and urgent repairs. We prioritize transparency through upfront pricing, detailed warranties, and personalized service plans, while maintaining rigorous quality standards through industry certifications and continuous training. As a family-owned business, we uphold the values of honesty and hard work instilled by our founders, ensuring every customer interaction reflects our dedication to excellence and community trust.
Services
HVAC repair
Electrical services
Plumbing solutions
Restoration work
Home remodeling
Generator installation
Water damage repair
Mold remediation
Maintenance plans
Emergency services
Details
- Year established: 1976
Highlights and features
- 24/7 emergency service with 500+ trucks on standby
- NATE-certified technicians for HVAC expertise
- 10,000+ verified customer reviews
- Comprehensive service guarantees
- Family-owned with 45+ years of local experience
Associations and certifications
- NATE-certified
What people say
Fast response time
Professional technicians
Upfront pricing
Reliable repairs
Excellent communication
Services
HVAC repair
Our NATE-certified technicians provide rapid diagnosis and repair of heating and cooling systems. We service all brands with transparent pricing and warranty coverage. Emergency repairs prioritize restoring comfort while ensuring long-term system efficiency through comprehensive diagnostics.
Plumbing solutions
From leak detection to full system replacements, our licensed plumbers handle residential plumbing challenges. We offer 24/7 water damage mitigation and modernize aging systems with durable, code-compliant materials while minimizing property disruption.
Electrical services
Our master electricians perform safety inspections, panel upgrades, and smart home integrations. We specialize in surge protection, generator installations, and electrical rewiring projects that meet current codes while enhancing system reliability and energy efficiency.
Restoration work
24/7 disaster response team handles water, fire, and mold damage restoration. We use industrial-grade equipment for rapid extraction and drying, followed by structural repairs that restore properties to pre-loss condition with minimal disruption to homeowners.
Home remodeling
Full-service remodeling includes bathroom and basement transformations. Our designers create functional spaces while coordinating plumbing, electrical, and HVAC upgrades. Projects include smart storage solutions, accessibility modifications, and energy-efficient system integrations.
People
Basim M. Mansour
President & Owner
Basim leads the company with 30+ years of experience, upholding family values of integrity and customer focus. He expanded services to include multiple home care divisions while maintaining the company's founding principles of honest service.
Scott MacArthur
President & COO
Scott oversees daily operations and strategic growth, ensuring service excellence across all departments. With extensive industry experience, he focuses on maintaining high technical standards and customer satisfaction metrics for the 3,000+ employee organization.
Elias Moussa
SVP Operations
Elias manages field operations and service delivery, optimizing response times and technician training programs. His leadership ensures consistent service quality across the multi-state service area through rigorous performance monitoring and process improvements.
Eddie Smith
Regional Manager
Eddie supervises regional service teams, implementing best practices for customer care and technical execution. He coordinates emergency response logistics and maintains quality control standards across the company's expanding service footprint.
Questions
What HVAC services do you offer?
We provide complete HVAC solutions including AC repair/installation, heat pump services, furnace replacement, and system maintenance across Virginia, Maryland, and North Carolina.
Do you offer emergency plumbing services?
Yes, our 24/7 emergency plumbing team responds to leaks, pipe bursts, and water heater failures with rapid repair solutions and same-day service availability.
Are financing options available?
We offer special financing plans with approved credit for major installations like HVAC systems and water heaters through our trusted financial partners.
How quickly can you respond to service requests?
With 500+ service trucks and local technicians, we typically provide same-day service for emergency repairs and schedule routine visits within 24-48 hours.
What certifications do your technicians hold?
Our team includes NATE-certified HVAC specialists, licensed electricians, and master plumbers who complete ongoing training to maintain industry certifications and technical expertise.
Do you service all home systems?
We offer comprehensive home care including HVAC, electrical, plumbing, restoration, and remodeling services under one roof for complete home maintenance solutions.
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