Count on the Glass Shop Professionals for All Your Glass Needs
For over 50 years, Replacement Glass has been the trusted name in glass services for residents and businesses in southcentral Alaska. Based in Anchorage, we take pride in providing top-notch quality and exceptional service to our valued customers. With more than 150 years of combined experience on our team, we are confident in our ability to deliver premium results for all your glass replacement and repair needs.
Our Expertise
At Replacement Glass, we specialize in providing customized glass solutions for residential and commercial properties. Our expertise includes:
- Window Repair: We fix damaged or broken windows, ensuring your home or business stays secure and energy-efficient.
- Window Replacement: Replace old or damaged windows with new, insulated units, reducing energy costs and improving comfort.
- Custom Cut Glass: bespoke glass solutions for unique architectural designs or specific projects.
- Window Hardware: new hardware for windows and doors, ensuring smooth functionality and operation.
- Table Tops: crafted glass surfaces for residential and commercial use.
- Specialty Glass: specialty glass products for unique applications, such as skylights, boat windows, and heavy equipment glass.
Our Commitment
At Replacement Glass, we are committed to delivering exceptional quality, reliability, and professionalism in every aspect of our service. We strive to develop long-term relationships with our customers, ensuring their satisfaction with our work. Our commitment to quality is reflected in our A+ rating with the Better Business Bureau Northwest-Pacific.
Meet the Team
Our team of experienced glass professionals has spent centuries honing their skills and expertise in the glass industry. Our mission is to provide exceptional service, quality, and value to our customers. We take pride in our reputation as the premier glass shop in southcentral Alaska, and we're dedicated to maintaining the highest standards in our industry.
Get in Touch
For more information about our services, pricing, or to schedule a consultation, please contact us at (907) 279-8484 or visit our location at 2457 Arctic Blvd, Anchorage, AK 99503. We look forward to serving your glass needs!
Quality of Service
Replacement Glass has received mixed reviews from customers regarding their service quality. Some customers have had positive experiences with the company, praising their professionalism, patience, and attention to detail. For example, Jeffrey Vance and Jamie Harvey Real Estate praised the company's ability to get custom jobs done quickly and efficiently. Joann Kendall and Lawrence Trevethan appreciated the company's timely and professional service, with Kendall noting that the company's technicians are highly knowledgeable and professional. Christian Rawalt and Thread Alaska also had positive experiences, with Rawalt praising the company's communication and execution of a tricky window repair, and Thread Alaska commending the company's seamless process from start to finish.
On the other hand, some customers have had negative experiences with the company. Ilija Djurdjevic and Katelyn Sonday were unhappy with the company's customer service, with Djurdjevic complaining about a mistake with measurements and Sonday expressing frustration with a window repair job that was not done properly. Marian Woodward's experience was also mixed, with the company's responsiveness being decent, but the pricing and organization being less than acceptable.
Communication
Several customers have praised Replacement Glass for their good communication and attention to detail. For example, Anne Sundquist appreciated the company's responsiveness, knowledge, and suggestions, and Jamie Harvey Real Estate commended the company's professionalism and patience. On the other hand, Katelyn Sonday felt that the company's communication was lacking, as it took days to fix a window and the technician seemed to hope that the problem would not be noticed.
Price
Marian Woodward's review highlights one of the company's weaknesses, noting that the company's pricing and organization are less than acceptable. Woodward felt that the company's estimate was higher than expected, and that the final bill was also higher than the original quote.
Product Quality
Some customers have praised Replacement Glass for their high-quality products. For example, Jeffrey Vance and Lawrence Trevethan praised the company's ability to produce custom products, with Vance noting that the company's work was perfect and Trevethan commending the company's attention to detail.
Conclusion
Replacement Glass has received mixed reviews from customers, with some praising their professionalism, attention to detail, and ability to produce high-quality products, while others have been unhappy with the company's customer service, pricing, and organization. It seems that the company excels in certain areas, such as custom jobs and timely service, but may need to improve in other areas, such as communication and pricing.
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