Our Story
Mills Air has been proudly serving Central Florida homes and businesses since 1992. Founded by Leon Mills, our family-owned and operated company has become known for its reliable, affordable, and personalized HVAC services. We take pride in empowering our customers to achieve perfect comfort through tailored solutions and exceptional customer care.
Our Services
We offer a comprehensive range of services to meet all your heating, cooling, and air quality needs. This includes:
Residential
- Air Conditioning Installation & Repair
- Heating Installation & Repair
- Air Quality Improvement
- Preventative Maintenance & Inspections
- Financing & Payment Options Available
Commercial
- Comprehensive Commercial HVAC Solutions
- Energy Efficiency Assessments & Retrofits
- Comprehensive Preventative Maintenance Programs
- Innovative Solutions for Multi-Unit Buildings
Our Commitment
At Mills Air, we prioritize:
- Customer Satisfaction: We value open communication, responsiveness, and delivering personalized solutions.
- Expertise: Our technicians are highly skilled and factory-trained to handle all your HVAC needs.
- Quality: We stand behind our work with comprehensive warranties and ongoing support.
- Community: We are dedicated to serving our community and offer special discounts to military members and seniors.
Why Choose Mills Air?
- Experienced and certified technicians
- Wide range of services and products
- Competitive rates and financing options
- Responsive customer service and 24/7 emergency services
- Proven track record of customer satisfaction
- Active involvement in the local community
Join Us
We are always looking for passionate and dedicated individuals to join our team. If you are interested in a career in HVAC, please visit our careers page for more information.
Overall Experience
The overall experience with Mills Air is a mix of positive and negative reviews. While some customers have had excellent experiences with the company, others have had issues with their services.
Scheduling and Communication Issues
Some customers have experienced issues with scheduling and communication. Techs failed to show up or called at the last minute to cancel appointments. Customers were not informed about delays or cancellations, leading to frustration and disappointment.
Technical Issues
There have been instances where techs have failed to diagnose or fix issues properly, leading to further problems and additional costs for customers. In some cases, techs have caused damage to the AC units, resulting in costly repairs.
Customer Service
The customer service has been inconsistent, with some customers receiving excellent service, while others have had to deal with unresponsive representatives and unfulfilled promises.
Positive Experiences
On the other hand, some customers have had excellent experiences with Mills Air, praising the technical expertise and customer service of specific technicians. These customers have reported prompt and efficient service, with techs going above and beyond to resolve issues.
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