Digital Network Development

Welcome to Converged Digital Networks, your trusted communication specialist for voice, video, data, and cloud solutions. We are a leading technology advisor in the Chicago metro area, dedicated to providing exceptional services to businesses looking to update, expand, or move their existing communication systems or add new voice or data technologies. With over 150+ years of combined telecom experience, our team of experts has the knowledge and expertise necessary to spec the best products and solutions tailored to meet the unique needs of each business.

Our Solutions

At Converged Digital Networks, we pride ourselves on our ability to service our clients with our core competency in telephone system design, installation, and maintenance. Our technicians hold the highest levels of certification in the industry, and are fully trained and certified on the full portfolio of products we sell, service, and support. We offer a wide range of solutions, including:

• Unified Communications
• Digital, VoIP, Cloud Based, and On-Premise Phone Systems
• Business Text / SMS Voicemail (Audio & Email)
• Full-Service Telephone Network Maintenance
• 24-HOUR Emergency Service
• Carrier Service Solutions
• Authorized Phone Network Service Provider
• Contact Center Solutions
• Video and Collaboration Tools
• Network Solutions
• Cloud /Hosted Voice Solutions
• Security Solutions
• Remote Worker Solutions

Our unified communications solution is designed to integrate all forms of communication, including voice, video, instant messaging, and presence information. With our digital, VoIP, cloud based, and on-premise phone systems, we offer cutting-edge technology that delivers high-quality voice and video communication. Our full-service telephone network maintenance ensures that your system is always up-to-date and running smoothly, while our 24-hour emergency service provides peace of mind in case of unexpected downtime.

We provide carrier service solutions, working directly with the phone company on your behalf, and are partnered with a variety of phone and network carriers. We offer free carrier assessments to help you choose the best carrier for your business needs. Our contact center solutions are custom tailored to meet the specific needs of businesses, including single-site and multi-site solutions with advanced reporting capabilities.

Our video and collaboration tools make team collaboration easy and efficient, including voice, video, chat, and file sharing. We offer remote worker/mobility solutions that are secure, reliable, and budget-friendly. Our network solutions include IP-based phones and routers, computer telephony integration (CTI), high-speed internet access, point-to-point networking and vLANs, and wide area networking (WAN).

Our cloud/hosted voice solutions offer VoIP/cloud/hosted voice solutions with hybrid (premise/cloud) options in both public and private clouds, as well as disaster recovery/business continuity benefits. Our security solutions include video surveillance systems, door-strike entry systems, card readers, and mass notification solutions. Our remote worker solutions are designed to support entrepreneurs, small-medium businesses, and enterprises, providing IP phones and softphones, video meeting apps, and customized solutions.

Our Local Support and Commitment

At Converged Digital Networks, we provide local support to all customers and provide emergency service 24x7. We understand the importance of keeping your business running during unexpected downtime, such as during a storm or power outage, and our team of technicians is committed to getting your system up and running as quickly as possible. Our commitment extends to taking the time required up front to learn about each client's needs before presenting a solution, training clients on how to use their new phone equipment and apps, and ensuring that our account executives and technicians are up-to-date on the latest technology.

Our Partners

We've partnered with industry-leading voice and data suppliers to acquire the best products available. Our team of experts is certified on the complete portfolio of products we offer and have access to manufacturer sales engineers to assist with designing custom solutions to meet the specific needs of each client.

Testimonials

Our goal is to provide VIP Service to all of our customers and deliver an exceptional customer experience. Here's what some of our customers have to say about their experience with us:

"We have been a customer of DNDC for over 15 years. They have been super helpful whenever we're in a bind. Been through two phone conversions/upgrades and both went smoothly." - Matthew Straley, IGOR

"Downers Grove Township has been a client of Converged for over 10 years and counting. Their staff is extremely knowledgeable on the services, hardware, and applications offered. Their support is top-notch. Their support team is available to answer your questions or help you resolve the issue, rarely do I need to wait or be called back." - Amanda Roe, Downers Grove Township

Contact Us

If you have any questions or would like to learn more about how Converged Digital Networks can help you with your communication needs, connect with an expert today!