Empire Transportation Service

Empire DM, Inc. is a non-emergency medical transportation company that has been serving the needs of the disabled and elderly for over 30 years. As a leader in the industry, we pride ourselves on providing high-quality services at the best prices in the industry. With a commitment to excellence, we strive to ensure that every one of our customers receives the utmost care and attention.

Our Mission

At Empire DM, Inc., our mission is to provide the best non-emergency medical transportation services at affordable prices. We understand the importance of reliable and efficient transportation for our customers, which is why we work tirelessly to ensure that every ride is a safe and comfortable one. Our goal is to make a positive impact on the lives of those we serve, and we take pride in our ability to provide outstanding service.

Our Services

As a premier non-emergency medical transportation company, we offer a wide range of services to cater to the diverse needs of our customers. From scheduled transportation to special events and appointments, we have got you covered. Our services include:

• Non-emergency medical transportation for individuals with disabilities and the elderly
• Scheduled transportation to medical appointments, rehabilitation centers, and social events
• Transfers between healthcare facilities and residences
• Wheelchair-accessible vans and minibuses for patients with mobility impairments
• Private transportation for those who prefer personalized care

Our Commitment to Safety and Cleanliness

At Empire DM, Inc., we take the safety and cleanliness of our vehicles seriously. We maintain a rigorous pre-trip disinfecting process to eliminate germs and prevent the spread of illness. Our drivers also undergo rigorous third-party designed driver safety programs, ensuring that they receive the training and support they need to provide exceptional service.

Our Fleet and Maintenance

Our fleet of late-model vehicles is serviced and maintained within our state-of-the-art 8000 square-foot operations and services facility. Our team of ASE Certified Mechanics have decades of experience, ensuring that every vehicle is road-ready and reliable. We also utilize Global Positioning Systems (GPS) for real-time tracking and monitoring, ensuring that our drivers navigate the most efficient routes and that our passengers arrive at their destinations safely.

Our Certifications and Affiliations

Empire DM, Inc. is certified as a Woman Owned Business Enterprise by the Office of Minority/Women Owned Businesses and Community Relations under the auspices of the Office of General Services in New York State. This certification allows us to work closely with hospital and care facilities to provide the best services and prices in the industry.

Our Client Base

We are proud to serve a diverse range of clients, including:

• New York State Department of Health (Medicade Transportation Provider)
• New York State Office for People with Developmental Disabilities
• VNA Home Care Options
• Onondaga Community College
• Fidelis
• Over 1,000 others

Get in Touch

Whether you're in need of non-emergency medical transportation or simply require a reliable ride, we're here to help. Contact us today to learn more about our services and how we can assist you.