Guiding you through the sunny seasons of life with unwavering support
Welcome to the Matt Roe State Farm Agency, where the spirit of community blossoms like the flowers of spring and the warmth of summer sun. We are delighted to assist you in effortlessly obtaining an auto quote, so don't hesitate to reach out to us via call, text, or by visiting our office today. As nature awakens and the snow gives way to vibrant greenery, it's the perfect time to embrace the great outdoors with your auto, ATV/UTV, or wave-runner. Our dedicated team is eagerly waiting to craft a Personal Price Plan that perfectly aligns with your unique needs and budget, allowing you to embark on thrilling adventures worry-free.
Our Mission
We understand the challenges of your daily routines, from quick trips to the gas station to leisurely visits to the grocery store. That's why we are here to assist you with your insurance needs, always mindful of your budget. Since 2006, I have had the pleasure of serving the wonderful communities of Eastwood, Dewitt, Liverpool, Fayetteville, Manlius, East Syracuse, and the city of Syracuse, catering to their auto, home, life, and health insurance requirements. As a lifelong resident of Syracuse, I have an intimate understanding of the distinct needs of our communities.
Our Expertise
My team and I are always available for meaningful conversations, earnestly listening to what matters most to our policyholders and potential customers. Being a married father of two, I also recognize the ever-changing needs of families, from joyous milestones like marriage and retirement to the precious moments of welcoming a new addition or witnessing a loved one's graduation. We are acutely aware of the insurance needs of students attending our esteemed local colleges, such as Syracuse University, LeMoyne College, and Onondaga County Community College.
Our Services
We offer a wide range of insurance products and services, including auto, homeowners, condo, renters, personal articles, business, life, health, and pet insurance. We also provide other products such as banking, mutual funds, and annuities. Our team is dedicated to providing you with personalized quotes that perfectly complement your unique circumstances. Whether you're a student, a family, or a business owner, we have the expertise and knowledge to guide you through the sunny seasons of life with unwavering support.
Overall Experience
The reviews showcase an overall positive experience with Matt Roe's office and its representatives, particularly Hannah, who is mentioned multiple times. The staff is described as professional, friendly, and helpful, with a willingness to go the extra mile for their clients.
Personal Interaction
Many reviewers praised the personal interaction they received from the staff. Hannah, in particular, was mentioned for her patience, kindness, and ability to explain complex information in a clear and concise manner. Reviewers appreciated her attentiveness and willingness to update them on the status of their policies.
Policy Processing
Several reviewers mentioned the efficient processing of their policies, with some noting that Hannah was able to get them the documents they needed in a timely manner. Reviewers were also impressed with the staff's ability to find them a great policy with better coverage and more perks.
Professionalism
The reviewers praised the office staff for their professionalism, kindness, and helpfulness. Reviewers appreciated the office's responsiveness to their inquiries and the staff's willingness to work hard to find them a great policy.
Long-Term Relationships
Some reviewers mentioned having long-term relationships with the office, with one reviewer noting they have been with the office for 14 years. Another reviewer praised the office for being their go-to insurance agency for over 30 years.
Minor Criticism
One review mentioned some negativity towards State Farm Insurance as a whole, citing issues with claim payouts. However, this review did not mention any specific issues with the Matt Roe office or its staff.
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