Business Details
32 Years
experience
Emergency
services
Your Trusted Partner for IT and Cybersecurity Solutions
At VC3, we specialize in transforming IT challenges into seamless solutions for municipalities and businesses across North America. With over 29 years of experience, our proactive approach to managed IT services, cybersecurity, and technology enablement ensures organizations operate efficiently and securely. Our team of 450+ professionals, 98% of whom are technical experts, delivers 24/7 support with a <2-hour response time for onsite assistance. We pride ourselves on building lasting relationships, evidenced by our 11-year average client tenure and 96% client satisfaction rate.By focusing on strategic alignment and practical innovation, we help clients reduce IT incidents by an average of 87% within three months while maintaining predictable costs. Our sector-specific expertise, including CMMC compliance and CJIS compliance support, positions us as a trusted advisor for organizations seeking to modernize their technology infrastructure. Through our unique 'Manage, Protect, Accelerate' framework, we empower internal IT teams while providing comprehensive co-managed solutions tailored to each client's unique needs.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Hosting
Co-Managed IT
VoIP Services
Data Backup
Compliance Management
Vulnerability Assessment
Password Management
IT Consulting
Details
- Year established: 1994
Highlights and features
- We offer 24/7 proactive IT monitoring and support with
- Our team provides sector-specific expertise for municipalities and businesses
- We guarantee an average 87% reduction in IT incidents within three months
- Our average client relationship lasts 11 years with 96% satisfaction rate
- We implement a proven framework for cybersecurity compliance and risk mitigation
Associations and certifications
- CMMC Registered Provider Organization
What people say
Great working relationship
Trusted advisors
Enjoyable experience
Fantastic advocate
Reliable IT services
Services
Managed IT Services
Our comprehensive managed IT services provide 24/7 monitoring, maintenance, and support for hardware, software, networks, and backups. We help organizations eliminate unpredictable costs while maintaining 99.9965% system uptime. Our North American-based engineers deliver proactive maintenance that reduces IT incidents by 87% within three months, allowing internal teams to focus on strategic initiatives rather than day-to-day technical issues.
Cybersecurity Solutions
We offer foundational cybersecurity protections including endpoint detection, email security, and dark web monitoring as standard offerings. Our CMMC-registered experts provide compliance assistance and advanced threat protection through SIEM/SOAR integration. With 24/7 security monitoring and rapid incident response capabilities, we help organizations protect sensitive data while meeting regulatory requirements across multiple industry sectors.
Cloud Hosting
Our secure cloud hosting solutions enable remote access to critical applications and data from any device. We provide scalable storage solutions with enterprise-grade security and compliance features. Our virtual desktop infrastructure simplifies IT management while maintaining strict data control. Clients benefit from predictable costs, reduced hardware expenses, and seamless integration with existing Microsoft 365 environments.
Co-Managed IT
This collaborative model augments internal IT teams with our specialized expertise in cybersecurity, compliance, and network operations. We handle routine maintenance and 24/7 support while clients retain control over strategic initiatives. Our co-managed solutions include vendor coordination, strategic planning, and access to specialized tools that enhance existing capabilities without requiring additional full-time staff.
VoIP Services
Our managed voice solutions deliver enterprise-grade phone systems with 99.9965% uptime and automatic disaster recovery features. We provide complete lifecycle management including installation, maintenance, and support for 4,000+ phones across North America. The service includes advanced features like call recording, softphone applications, and integration with existing IT infrastructure while reducing communication costs through centralized management.
People
Ryan Vestby
Chief Executive Officer
Ryan Vestby leads VC3 with a vision for technology-driven organizational transformation. With over 20 years in the IT services industry, he pioneered the company's 'Manage, Protect, Accelerate' approach. He focuses on strategic growth initiatives while maintaining the company's commitment to exceptional client service.
David Bridges
President
David Bridges brings extensive technology leadership experience to VC3. A recognized industry innovator, he previously received Alberta's Entrepreneurship Award and MSP industry's Executive of the Year honors. He oversees operational strategy and business development initiatives across North America.
Derek Woolf
Chief Operating Officer
Derek Woolf manages day-to-day operations with a financial perspective developed during his 20+ year career at Accent Computer Solutions. He emphasizes operational excellence and drives the company's commitment to 'being remarkable' in service delivery to municipal and business clients.
Brooks Martin
Chief Financial Officer
Brooks Martin oversees financial operations with 20+ years of experience in financial planning and analysis. His background includes leadership roles at Navisite and AT&T, where he developed financial strategies for technology-driven organizations. He holds an MBA in Finance from Boston University.
Huw Morgan
Chief Technology Officer
Huw Morgan leads technology innovation with extensive municipal and financial services sector experience. Previously serving as Chief Technology Architect for Toronto, he focuses on enterprise architecture modernization, cyber resilience, and technology-enabled organizational transformation at VC3.
Questions
What IT services does VC3 specialize in?
VC3 provides managed IT services, cybersecurity solutions, cloud hosting, co-managed IT, VoIP systems, and compliance management tailored for municipalities and businesses.
How does VC3 handle cybersecurity compliance?
As a CMMC Registered Provider Organization, we offer compliance frameworks, security awareness training, and audit preparation services to meet CJIS, HIPAA, and other regulatory requirements.
What are VC3's response times for IT issues?
We guarantee <2-hour onsite response times with 24/7 remote support available for urgent technical issues affecting business operations.
Can VC3 support both small and large organizations?
Yes, our scalable solutions serve 1,100+ municipalities and 700+ businesses of all sizes with customized IT strategies that grow with client needs.
How does VC3 pricing work?
We offer predictable monthly pricing based on device counts and service levels, with transparent contracts that avoid unexpected charges for routine IT support.
What makes VC3 different from other IT providers?
Our proactive approach, municipal expertise, 29-year experience, and 11-year client relationships distinguish us from reactive break-fix vendors in the managed services market.
