Business Details
20 Years
experience
Trusted Remote Computer Repair Services in Arizona
Since 2006, RescuTechs has been a trusted provider of remote computer repair and IT support services, dedicated to delivering secure, efficient, and customer-centric solutions. Our team of US-based technicians brings over 15 years of combined experience and multiple industry certifications, including CompTIA A+ and Google IT Support credentials. We specialize in resolving 92% of technical issues remotely, offering services such as virus removal, data backup, network security, and device optimization.Our BBB A+ rating since 2009 reflects our commitment to transparency, reliability, and exceptional service. With a no fix-no fee guarantee, we prioritize client satisfaction, ensuring every interaction is backed by expertise, authoritativeness, and trustworthiness. Our mission is to simplify technology for individuals and small businesses, providing peace of mind through secure, encrypted connections and personalized support tailored to each client's unique needs.
Services
Virus Removal
Printer Support
Data Backup
New Computer Setup
PC Tune-Ups
Email Support
Wireless Networks
Data Transfer
Slow Computer Help
Windows/iOS Issues
Details
- Year established: 2006
Highlights and features
- Certified technicians with 15+ years of experience
- BBB A+ rated since 2009
- No fix-no fee guarantee
- Encrypted remote connections for security
- 92% remote resolution rate for technical issues
Associations and certifications
- BBB A+ Rating
- CompTIA A+
- Google IT Support Certification
What people say
Thrilled with everything
Fixed our problem quickly
Honest and gave me alternatives
Patient and thorough technicians
Saved us from fear and panic
Services
Virus Removal
Our technicians eliminate viruses, malware, and spyware from your devices using advanced tools and industry best practices. We ensure complete system sanitization while preserving your data. Clients benefit from restored performance and enhanced security, with post-removal guidance to prevent future infections.
Printer Support
We resolve printer connectivity, configuration, and performance issues for home and business users. Services include driver installation, network integration, and troubleshooting. Clients experience seamless printing operations and reduced downtime, with step-by-step guidance for future reference.
Data Backup
Our team implements automated backup solutions for critical files, ensuring data recovery in case of loss or corruption. Services cover cloud storage setup, external drive configuration, and encryption protocols. Clients gain peace of mind with secure, redundant data protection tailored to their workflow.
New Computer Setup
We configure new computers with essential software, security tools, and personalized settings. Services include data migration, peripheral integration, and performance tuning. Clients receive a fully operational system optimized for their specific needs, with training on key features.
Network Security
Our experts deploy firewalls, intrusion detection systems, and encryption protocols to protect business networks. Services include vulnerability assessments, access control management, and employee training. Clients benefit from reduced risk of breaches and compliance with industry security standards.
People
Etsel Skelton
Founding President
Etsel Skelton founded RescuTechs in 2006, growing it from a local repair shop to a national remote IT service provider. With decades of technical expertise and a focus on customer-centric values, he has led the company to maintain a BBB A+ rating since 2009.
Questions
Is remote computer repair safe with RescuTechs?
Yes. We use encrypted connections, require user consent for all actions, and automatically remove remote access software after sessions. You control the session and can terminate it at any time.
What if you can't fix my computer issue?
We offer a no fix-no fee guarantee. If we cannot resolve your problem, you pay nothing for our time or efforts.
How much do your services cost?
Services start at $39 for 30 minutes, with a maximum charge of $99 for one-time sessions. Pricing is transparent with no hidden fees.
Do you support both Windows and Mac systems?
Yes. Our technicians are certified to handle Windows, macOS, and all major device brands, providing cross-platform compatibility solutions.
How quickly can I get assistance?
Most sessions begin within minutes of contact. We prioritize urgent requests and offer same-day support for critical business needs.
Are your technicians US-based?
Yes. All RescuTechs employees are based in Arizona, USA, with no outsourcing. Our team holds multiple IT certifications and 15+ years of field experience.
